Life Coach II - Arc Allegany-Steuben

Under the direction of the Life Coach V and Life Coach X, this position is responsible for maintaining an environment in the Day and Residential programs which encourages and facilitates optimal personal development and provides person directed services and ensures the health and safety of the individuals served.

• Ensure compliance with regulations, agency policies and procedures.
• Ensure required documentation is complete, accurate and legible.
• Ensure the agency’s incident management process is followed.
• Provide input in the development and revisions of policies, procedures and agency forms as needed.
• Ensure Chain of Command is followed when necessary and instructions are followed as stated in policy and procedures.
• Promote the highest quality of support by implementing the Code of Ethics and Core Competencies.
• Keep all information confidential.

• Assist with ensuring adherence to the annual budget.
• Assist with ensuring accurate management of individual’s funds.
• Complete personal allowance documentation and other financial documentation according to procedure.

• Provide services to individuals as planned in their Individual Service Plan (ISP), which includes the person’s Individual Protective Oversight Plan (IPOP), Residential Habilitation Plan, Support Plans, Day Habilitation Plan, and/or other safeguards and ensure all related documentation is completed.
• As a Resident Advocate you will be responsible to ensure ISP, IPOP, PONS and Behavior Plan are accurate. Any inconsistencies will be reported to the appropriate programs for follow up.
• Implement activities as outlined in the Habilitation Plan and, as applicable the ISP.
• Plan and coordinate daily activities.
• Act as an advocate for individuals.
• Provide person-directed services, including residential or day habilitative services and assistance in personal skill areas.
• Complete assessments and compile baseline data as assigned.
• Assist and support individuals with community integration.
• Respect the individual’s right to privacy and confidentiality by appropriate use of written and verbal communication.
• Work collaboratively with others to ensure the individual’s health and well‑being.
• Ensure emergency medical procedures are followed and consult with the medical chain of command when necessary.
• Provide services and follow individual’s Plan of Nursing Services (PONS).
• Report and document all individual medical concerns to the appropriate personnel.
• Transport and attend health and medical appointments as assigned.
• Complete weekly one-on-one meetings with the Life Coach V and come prepared with an agenda.
• Attend staff meetings and give updates based on the Resident Advocate duties.
• Complete one page profiles and assist POMS as identified in the Resident Advocate job duties.

• Maintain an environment in the program which encourages and facilitates optimal personal development.
• Complete assigned daily responsibilities.
• Complete shift overlaps and specific duties as assigned, if applicable.
• Complete documentation, filing and general office maintenance and other routine operational reports, charge reports and any other paperwork as assigned.
• Assist in the identification and development of new services and support opportunities that provide quality of life choices.
• Complete monthly summaries as assigned, if applicable.
• Comply with minimum staffing policy.

• Ensure the site is a safe, clean environment and immediately address areas of concern.
• Maintain knowledge of fire evacuation plan and ensure plan is followed.
• Practice standard precautions and other appropriate infection control practices.
• Ensure site vehicles are maintained, as applicable.