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Care Coordinator

Job in City of Tonawanda, Erie County, New York, USA
Listing for: Horizon Health Services
Full Time position
Listed on 2026-10-14
Job specializations:
  • Healthcare
    Mental Health, Community Health
Salary/Wage Range or Industry Benchmark: 31000 - 34000 USD Yearly USD 31000.00 34000.00 YEAR
Job Description & How to Apply Below
Location: City of Tonawanda

Description

Are you seeking a rewarding and fulfilling career in the Mental Health and Addictions field? Do you have a passion for helping adults in our community?

"The best thing about coming to work at Horizon Health Services is knowing that I am given the opportunity to make a difference within the community, and, knowing that I am supported by my amazing team!"

What will your day look like?

At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role.

As a Care Coordinator at Horizon, you will…

  • Provide independent, person-centered care coordination for adults living with serious mental illness (SMI).
  • Conduct comprehensive member assessments and develop care plans that identify member needs and strengths.
  • Be responsible for independently managing a caseload of approximately 40 members.
  • Travel to meet members in their homes or in the community throughout Erie County.
  • Connect members to resources and services in the community.
  • Collaborate with members care team to ensure proper care is being delivered.
  • Creatively problem solve with members around practical obstacles, in order to meet their needs.

Why choose Horizon to build your career?

At Horizon, we don’t just offer a workplace—we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 18 consecutive years and one of America’s Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day.

Join us and experience the satisfaction of doing work that matters alongside people who share your passion!

What we offer that you’ll love…

  • Company Culture:
    At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued.
  • Diversity & Inclusion:
    We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more.
  • Trainings, Trainings, and More Trainings:
    We have an entire team dedicated to your personal development and professional growth.
  • Team Building, Connection, and Relationships:
    At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together!
  • Retirement:
    We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future.
  • Student Loan Assistance:
    We help pay off our team members' student loans every month. One year after joining, you’ll have been able to pay off an extra $600!
  • Employer-Paid AAA Membership:
    Care Coordinators receive a AAA single membership plan, fully covered by Horizon.
  • Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University.
  • Horizon offers clinicians a Behavioral Health AI-powered platform to assist with note documentation requirements. This assists with reducing administrative burden and enhancing quality documentation/clinical outcomes.
  • Paid time off and paid holidays!

What makes you a great candidate?

We can’t wait to learn more about you! Here are a few specifics of what you’ll need for the job:

  • A Bachelor's degree in a human service related field and two (2) years of experience providing direct services to people with serious mental health, developmental disabilities, or substance use

OR

  • Credentialed Alcoholism and Substance Abuse…
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