Quality Assurance Specialist

Health Care Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including:
Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. Health Care Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

• Quality Assurance Spec
• Listening to inbound calls to make sure reps are saying the right things "quality" etc.

Requirements:

• 2+ year’s Quality Assurance or related experience in call center environment
• 2+ years of Sales and/or Customer Service experience and/or Quality assurance auditing experience in a managed care or other healthcare environment may be considered in lieu of degree
• Must have excellent interpersonal skills

Hours for this Position:

• Shift: Training: 8am-6pm M-F, Attendance is Mandatory (approx. 6 weeks long)
• Monday
  - Sunday: 8a-8p (shifts will vary- all candidates must be available 7 days a week after October 1st)
• They will work a 5 day work week, 8 hours per day throughout every week

• Competitive salary $13.00
• Fun and positive work environment
• Benefits offered Medical, Dental, Vision

Please reach out to Omar Cervantes at  ext 129 if interested in the position