Senior Patient Registrar - OB​/GYN Services - Queens Medical Group - Forest Hills

Location: New York

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Description:

New York-Presbyterian Medical Group Queens is part of the New York-Presbyterian healthcare network, one of the nation's most comprehensive academic healthcare systems and a leader in innovation. Our physicians include faculty from the world-renowned medical school, Weill Cornell Medicine, and are part of a network of outpatient practices and doctor's offices located throughout Queens.  
** Senior Patient Registrar - OB/GYN Services - Queens Medical Group
** As a Senior Patient Registrar, you’ll play a vital role in creating a seamless and supportive experience for our patients.  
** In this role, you’ll be responsible for:
*** Registering patients and scheduling appointments and procedures
* Answers and directs incoming calls
* Gathering demographic and insurance information
* Obtaining pre-certifications and authorizations
* Ensuring complete patient checkout, and follow up on physician's orders
* Providing guidance and support to fellow administrative staff
* Serving as a calm, reassuring presence for patients navigating their care journey  This is a full-time, Monday through Friday day-shift position with varying hours between 8:00AM and 6:00PM. Possible Saturday coverage may be required in the near future. The role is based in Forest Hills and may need to travel to other locations within NYP Queens Medical Group.  
** Preferred Criteria:
*** Completed some college coursework and are familiar with health insurance requirements.
* Experience working in a busy medical practice.  
** Required Criteria:
*** High School Diploma or GED
* Minimum of 3 years of clerical experience
* Proficient in computer skills
* Excellent customer service and communication skills.

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.