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Family Health Worker - Dental

Job in New York, New York County, New York, 10261, USA
Listing for: Charles B. Wang Community Health Center
Full Time position
Listed on 2026-10-15
Job specializations:
  • Healthcare
    Patient/Health Advocate, Healthcare Administration
Salary/Wage Range or Industry Benchmark: 45000 - 60000 USD Yearly USD 45000.00 60000.00 YEAR
Job Description & How to Apply Below
Location: New York

  • Coordinate patient treatment plans and care needs.
  • Verify insurance coverage and assist with resolving insurance-related issues.
  • Review and attach required documentation for claim submission.
  • Manage, track, and facilitate routine and urgent patient referrals.
  • Help patients identify appropriate specialists and schedule appointments.
  • Obtain consultation notes and specialist reports for the health center.
  • Educate patients and families about referral procedures and the importance of attending specialist appointments.
  • Serve as a point of contact for referral-related questions and concerns.
  • Generate weekly referral and test-tracking reports using OCHIN Epic.
  • Follow up with patients after specialist visits to support continuity of care.
  • Perform other duties as assigned
Responsibilities
  • Coordinate patient treatment plans and care needs.
  • Verify insurance coverage and assist with resolving insurance-related issues.
  • Review and attach required documentation for claim submission.
  • Manage, track, and facilitate routine and urgent patient referrals.
  • Help patients identify appropriate specialists and schedule appointments.
  • Obtain consultation notes and specialist reports for the health center.
  • Educate patients and families about referral procedures and the importance of attending specialist appointments.
  • Serve as a point of contact for referral-related questions and concerns.
  • Generate weekly referral and test-tracking reports using OCHIN Epic.
  • Follow up with patients after specialist visits to support continuity of care.
  • Perform other duties as assigned
Minimum Qualifications
  • Two years community college or equivalent
  • One to two years community health or health care experience
  • Bilingual in English/Chinese highly preferred
Benefits
  • Medical insurance
  • Employer-paid dental, vision, disability and life insurance
  • 403(b) retirement savings plan
  • Flexible spending accounts for transit, parking, health and dependent care
  • Paid time off (28 days for the first year of employment)
  • Employee Assistance Program
  • Employee Discount Programs
  • Tuition reimbursement for eligible employees, and
  • The Health Center is qualified for Public Service Loan Forgiveness (PSLF) program
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