Information and Records Management Officer

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between.

More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

• Fixed Term 12 month appointment - Full time (80 hrs/fn)
• Management and Administrative Officer, Grade 2

The Information and Record Management Officer assists Bayside Health to process requests for medical records and health information. Such requests may come from external organisations and stakeholders including patients. Working with Bayside Health's Manager of Information Services, you will assist in both retrieval and supply of health information, and in creating efficient structures and processes to assist the organisation to respond to applications in the future.

We are seeking someone who is a great communicator, flexible and thinks quickly on their feet, positive, efficient, accurate, enjoys following processes and information management.

• Knowledge of Privacy and Freedom of Information processes.
• Excellent data entry accuracy and speed.
• Highly developed written and oral communication skills.
• The ability to liaise with internal departments and external stakeholders in a professional and time critical manner.
• Excellent planning, prioritisation and organisational skills with the capacity to work to tight deadlines and comply with statutory requirements.
• Ability to use established administrative system and processes
  
  Ability to communicate and work collaboratively with a wide range of stakeholders
• Ability to work well in a team environment and independently as required.
• Experience in Microsoft Office applications.
• Ability to maintain confidentiality at all times.
• Customer service skills including respect and sensitivity to people who may be experiencing stress due to personal or family illness.

• Salary Packaging
• Car Parking (subject to availability)
• Onsite Gym (The Alfred only)
• Child care services (The Alfred only)
• Modern newly outfitted offices on St Kilda Rd, with easy access to public transport and Fawkner Park.

Applications Close: 11pm AEST, Thursday 15th October 2026

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.