Clinical Specialist; Region: Eastern PA​/NJ​/NY) US - Northeast; Eastern PA​/NJ​/NY

Clinical Specialist (Region: Eastern PA/NJ/NY)

US
- Northeast (Eastern PA/NJ/NY)

Turn Care™ is revolutionizing patient care by leveraging advanced, data-driven technology to promote enhanced mobility, improved perfusion, and better healthcare outcomes. Our innovative Guardian System provides continuous patient mobility monitoring and real-time insights, empowering clinicians to ensure early and sustained mobility. Partnering with healthcare providers, Turn Care™ is dedicated to enhancing quality, efficiency, and transparency in patient care. Through our commitment to cutting-edge solutions, we are shaping a future of smarter and safer healthcare practices.

The Clinical Specialist (CS) is a highly driven clinical sales professional responsible for supporting territory growth, customer adoption, and long-term account success across assigned healthcare organizations. This role combines clinical expertise, consultative selling, customer relationship management, and operational strategy to drive measurable customer outcomes and business growth.

The Clinical Specialist serves as a trusted clinical partner across all levels of the healthcare organization, building relationships from bedside clinicians and ancillary teams to clinical leadership, executive stakeholders, and key decision-makers. This individual will work closely with frontline caregivers, nursing teams, therapy departments, physicians, and interdisciplinary partners to support clinical adoption, workflow integration, and customer success, while also partnering with Directors, Managers, Clinical Educators, Quality leaders, and executive stakeholders to drive alignment, operational efficiency, and expansion opportunities.

This role partners closely with Sales leadership and cross-functional teams to support product evaluations, clinical implementations, customer growth opportunities, and stakeholder engagement. The ideal candidate is adaptable, entrepreneurial, clinically credible, and highly effective at navigating complex healthcare environments while building trust, influencing stakeholders, and maintaining ownership of key customer relationships throughout the customer lifecycle.

The ideal candidate thrives in fast-paced startup environments where flexibility, accountability, and initiative are critical to success. This role requires extensive travel, schedule flexibility, and the ability to work independently while managing multiple customer relationships and priorities.

• Serve as the primary clinical and strategic partner across assigned accounts, driving customer engagement, adoption, retention, and expansion opportunities.
• Partner closely with Sales leadership to support territory growth initiatives, executive presentations, contract renewals, and expansion strategies.
• Demonstrate strong clinical sales acumen by identifying customer needs, communicating value propositions, and aligning solutions with operational and financial goals.
• Build trusted relationships with clinical leaders, executive stakeholders, and operational teams to support long-term partnership success.
• Support pre-sale and post-sale customer engagement activities including clinical evaluations, product demonstrations, implementation support, and business reviews.
• Lead hospitals from pilots through full commercialization while driving measurable utilization and clinical outcomes.

• Serve as the clinical subject matter expert across assigned accounts, providing education, coaching, workflow optimization, and best-practice guidance to drive clinical adoption, utilization, and customer success.
• Drive strong clinical and operational outcomes by supporting effective product utilization, identifying gaps in adoption, and partnering with customer teams to improve consistency, compliance, and overall performance.
• Observe, assess, and refine clinical workflows to improve efficiency, patient care outcomes, staff engagement, and operational effectiveness across the customer environment.
• Lead and support change management initiatives by influencing frontline teams, clinical leadership, and stakeholders to drive sustainable adoption and long-term account growth.
• Translate clinical outcomes, utilization trends, and operational insights into value discussions, strategic recommendations, and actionable account plans.
• Partner with customer…