Senior RSS

Salary: $

Schedule:
Sunday through Tuesday 7:00am-3:30pm, Friday and Saturday 3:00pm-11:30pm

The Resource Recovery Center of Orange County is dedicated to providing the highest quality of care to those suffering from Alcohol and Substance Use Disorders. Substance Use Disorders are chronic illnesses, and treatment provided is based upon the presenting needs of the individual. Our goal is to help individuals and families begin the physical, emotional and spiritual healing process by utilizing compassionate, encouraging and evidence-based practices.

We ultimately strive to guide individuals, and their families, towards a goal of living life to its full potential - free from addiction.

Senior Recovery Support Services (SRSS) provides aid to individuals who have substance use disorders in a NY State OASAS certified Part 816 Medically Supervised Inpatient Detoxification program and/or Part 818 Inpatient Rehabilitation Program. RSS coordinate engagement with all clients including but not limited to pre-admissions, safety screenings, safety rounds, orientation to the facility, monitoring and encouraging participation in daily program routine, and the discharge process.

SSR ensures that a “best practice approach” to client care is maintained, while promoting adherence to organizational values, vision, mission, and service to the recovery community.

• Role model professionalism and client centered care to RSS employees. Provide support, coaching, and guidance to RSS team members.
• Acts as a role model when interacting with clients to facilitate client motivation.
• Communicates effectively within interdisciplinary team to support client’s recovery goals, reduce client complaints, and reduce incidents.
• Ensures shift to shift transitions are seamless and consistent.
• Maintains a safe, organized, and therapeutic program environment.

• Ensures that RSS staff are completing tasks accordingly on shift and offer support and guidance where needed.
• Assists Director and RSS Coordinators with shift coordination, client and facility safety protocols, and planning.
• Communicates any personnel issues or concerns to supervisor, Reports any programmatic issues or concerns to supervisor.
• Provides supportive feedback, supports process improvement on shift, and supports culture of teamwork.
• Performs duties and fills in as needed for RSS tasks.
• Observes and monitors clients, providing trauma informed redirection and encouragement to adhere to program activity schedule and structure.
• Monitor, intervene, and report any safety concerns or incidents.
• Develops courteous and engaging customer service from safety desk or residential “L” posts in RSS department, ensuring RSS are cross trained for all posts/workstations.
• Ensures the safety and well-being of all clients, visitors, and personnel while providing excellent customer service in a courteous and professional manner.
• Provides support for evacuation drills, and effective responses to safety & emergency codes.
• Ensures proper response to significant incidents, including timely & accurate incident reporting.
• Communicates client activity to interdisciplinary teams.
• Assists with locating clients and escorting clients to internal and external appointments.
• Assist with all meals and snacks and monitor the dining area.
• Assists with nicotine dosing administration for limited smoking program.
• Supports proper room searches and screenings of all client’s property for contraband.
• Monitors facility premises, access points, activities areas, and residential halls.
• Ensures clients basic needs of clean linen, food, water, clothing, cleaning, and waste disposal are met while in quarantine and modified quarantine.
• Makes routine room checks…