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Healthy Families Supervisor

Job in City of Niagara Falls, Niagara County, New York, USA
Listing for: Pinnacle Community Services, Inc.
Full Time position
Listed on 2026-10-16
Job specializations:
  • Healthcare
    Mental Health, Community Health, Family Advocacy & Support Services, Clinical Social Worker
Salary/Wage Range or Industry Benchmark: 46000 - 48000 USD Yearly USD 46000.00 48000.00 YEAR
Job Description & How to Apply Below
Location: City of Niagara Falls

PINNACLE COMMUNITY SERVICES JOB DESCRIPTION

JOB TITLE:

SUPERVISOR

PROGRAM:
Healthy Families Niagara

STATUS:
Full-Time, (35 hours per week)

FLSA DESIGNATION:
Exempt

REPORTS TO:

Program Manager

DEGREE:
Master’s Degree in Family Counseling, Social Work, Psychology/Sociology or Nursing; OR Bachelor’s Degree in a Health or Human Service Field and

five (5) years experience in a home visiting program with clinical supervisory experience in working with multi-problem families preferred

EXPERIENCE:

See above; OR Family Support Worker or Family Assessment Worker with five (5) years of direct service in a Healthy Families Program, a documented history of progressive professional development, plus an Associate’s Degree in a related field may be promoted to a supervisory position

SALARY: $25.50 per hour

AGENCY REQUIREMENTS
  • Valid New York State Driver’s License
  • Solid understanding and experience in managing and motivating staff
  • Complies with all policies and procedures of FACS (including NASW Code of Ethics, Collective Bargaining Agreement, and Corporate Compliance Policies) and all governmental and legal requirements.
  • Attends and participates in appropriate agency staff trainings and meetings.
  • Advocates for cultural diversity/sensitivity as appropriate.
  • Reports all suspected incidences of child abuse/neglect to NYS Hotline with supervisory approval.
  • Participates actively in ongoing professional development.
  • Provides ongoing, intensive, professional clinical supervision to a direct care staff of 4-5 Family Assessment Workers and/or Family support Workers on a weekly basis of at least two (2) hours with each worker.
  • Assists staff in addressing potential staff burnout, identifying and maintaining appropriate boundaries between staff and the families, provides daily support, monitoring and crisis management.
  • Assists the staff to support families in developing realistic and effective support plans as well as identifying, understanding and addressing barriers to progress.
  • Monitors quality of service delivery by conducting periodic chart reviews, home visit observations and review of program data reports.
  • Participates in the selection and training of staff, including orientation.
  • Assists in coordinating, monitoring and possible participating in all local, regional and state core and wrap around training for staff.
  • Identifies potential program linkages with the community and other partner agencies.
  • Meets on a regular, planned basis with Program Director at a regularly scheduled time and participates actively in this process.
  • Presents Healthy Families Niagara and PCS Agency services to the community at large.
  • Performs other duties assigned by Administration.
BENEFITS
  • Health insurance with an HRA account (HRA-80% of the deductible), vision, and dental plans available (health insurance begins 1st day of month after 30 days of work service)
  • Employees working at least 1,000 hours per year and who opt out of health insurance either upon hire or during the open enrollment period will receive a $750 lump-sum payment
  • Flexible Spending accounts for both health and dependent care
  • Employee Assistance Program available
  • Employer paid short- and long-term disability insurance available
  • Employer paid life insurance with the option to purchase additional coverage at group rates (available the 1st day of month after 30 days of work service)
  • 401k Retirement Savings Plan – Agency contributes 1% of an employee’s salary after 1 year of service yearly AND in addition matches the first 3% that the employee contributes to their 401k Plan
  • Mileage Reimbursement
  • 15 Paid Time Off days, (PTO) in the first year (buy back, carryover, and transfer to Long Term Sick bank is also available at calendar year-end of unused PTO)
  • Employee receives yearly - 1 floating holiday and…
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