Associate Director, Hospital Partnerships & Operations

The Associate Director of Hospital Partnerships and Operations is responsible for overseeing clinical partner relationships, hospital affiliation agreements, and regulatory compliance related to clinical education programs. This role ensures that institutional, regulatory, and operational requirements are met across all clinical training sites while maintaining strong partnerships with hospitals, preceptors, and clinical affiliates.

The position provides leadership for compliance operations, manages affiliation agreements, oversees partner documentation and credentialing requirements, and ensures alignment between clinical partners and institutional clinical education objectives.

This position will report to the Chief Enrollment Services and Student Operations Officer.

Develop and maintain strong relationships with hospital partners and clinical affiliates.

Responsibilities include:

• Serving as primary institutional liaison to hospital partners
• Ensuring clinical sites receive required documentation prior to student rotations
• Coordinating operational expectations between clinical sites/preceptors/hospitals and the institution
• Managing partner communication regarding program requirements
• Managing credentialing of preceptors

Oversee the lifecycle of clinical affiliation agreements.

Responsibilities include:

• Working with legal in managing affiliation agreements and addendums
• Maintaining a database of active hospital agreements
• Coordinating with legal counsel on contract review
• Conducting annual compliance audits of affiliation agreements
• Monitoring contract expiration and renewal timelines with legal

Ensure all clinical partnerships and operations comply with regulatory requirements.

Responsibilities include:

• Monitoring federal, state, and local practice compliance regulations
• Managing NYSED and similar regulatory documentation processes
• Supporting accreditation reporting requirements
• Collaborating with compliance and legal teams
• Ensuring student and site documentation meets institutional policies.
• Support financial reporting related to clinical sites
• Collaborate with finance departments regarding accruals and payments

Oversee operational documentation required for clinical rotations.

Responsibilities include:

• Ensuring required documentation is sent to hospital partners prior to rotations
• Oversee student credentialing and clinical onboarding requirements
• Oversee preceptor credentialing and preceptor onboarding requirements
• Overseeing tracking of clinical evaluations and rotation documentation
• Ensuring compliance with clinical examination processes such as NBME exams
• Monitoring evaluation completion and reporting.

Provide leadership to staff supporting hospital partnerships and compliance operations.

Responsibilities include:

• Supervising programs coordinators and hospital liaisons
• Monitoring operational performance metrics and service levels
• Developing standard operating procedures for compliance workflows
• Supporting staff training and professional development.

Oversee clinical partnership reporting and data integrity.

Responsibilities include:

• Maintaining partnership and agreement databases
• Generating reports related to clinical partner performance
• Supporting accreditation and institutional reporting
• Analyzing operational data to improve processes.

• Provide coverage for clinical education operations as needed to ensure uninterrupted service to preceptors, hospitals, clinical sites, students, faculty and staff.
• Support institutional initiatives and special projects as assigned.
• Represent clinical education operations in institutional meetings and strategic discussions.
• Perform other duties and special projects assigned by leadership.

This description is not intended to be all-inclusive. This position may perform other related duties as required to meet the ongoing needs of the department/institution

• Knowledge of clinical education operations and hospital partnerships
• Understanding of healthcare regulatory and compliance requirements
• Strong organizational and project management skills
• Excellent interpersonal and stakeholder management skills
• Experience working with contract administration and legal processes
• Ability to analyze data and…