Manager, Modality

** Job Summary
** The Imaging Modality Manager provides enterprise-wide oversight to assigned imaging modalities across all health system locations to drive operational excellence, safety, and standardization. This clinical leadership role manages day-to-day operations, human resources, budgeting, legal compliance, and capital equipment installations for specific modalities (e.g., Diagnostic, US, CT, MRI, Nuclear Med/PET, Mammography). Working directly with assistant managers, the manager builds strong provider relationships, implements system policies, and ensures that all procedures follow strict safety guidelines—including ALARA and ACR MR safety principles—while delivering cost-effective, high-quality patient care.

** Operational Leadership**
* ** Enterprise Administration ( *)**:
Manages cross-facility modality operations to ensure standardized clinical practices and consistent service delivery across all health system locations.  Maintains complete operational readiness by coordinating specialized staff training, protocol optimization, and equipment workflows across teams.
* ** Workforce Optimization ( *)**:
Directs day-to-day staffing schedules, manages room utilization, and coordinates resources to maximize workflow efficiency and protocol adherence. Acts in the capacity of a technologist as needed.
* ** Financial Management ( *):
** Assists in developing cost-center budgets and reviews ongoing Profit & Loss (P&L) statements to maintain fiscal health.  Monitors operational expenses, supply consumption, and labor productivity targets to support system-wide financial goals. Collaborates with revenue cycle teams on accurate charge capture, coding integrity, billing compliance, and active denials management.
* ** Asset Maintenance ( *):
** Tracks imaging equipment uptime, schedules proactive preventive maintenance, and coordinates rapid engineering responses to malfunctions.  Participates in architectural planning, construction, renovations, and equipment upgrades to ensure safe clinical environments.  Evaluates emerging imaging technologies and guides the system-wide integration of evidence-based best practices and protocols.  
** Customer Service**
* ** Patient Experience ( *)**:
Optimizes intake and imaging processes to deliver timely services, clear communication, and a positive, patient-centered care experience. Addresses customer service concerns and handles escalated operational issues with an empathetic, problem-solving approach.
* ** Clinical Collaboration ( *)**:
Partners directly with Radiologists, referring providers, and medical staff to fulfill complex imaging needs and resolve clinical workflow challenges.
** Quality, Safety, & Compliance**
* ** Regulatory Alignment ( *):
** Enforces absolute compliance with ACR, MQSA, Joint Commission, CMS Conditions of Participation, and state DOH requirements relevant to the modality.  Manages ongoing modality accreditation efforts and maintains strict, audit-ready status for unexpected regulatory inspections.
* ** Continuous Quality Improvement ( *):
** Tracks key performance metrics to actively lower repeat/recall rates, contrast-related adverse events, and procedural errors.
** Staff Leadership & Development**
* ** Talent Management ( *):
** Drives hiring initiatives, administers necessary corrective actions, coordinates continuous clinical education, and leads workforce realignment strategies.  Leads the practical, hands-on clinical orientation for new hires and cross-training staff, documenting required modality-specific competencies.
* ** Performance Mentorship ( *)**:
Maintains ultimate administrative oversight across all system locations; directly supervises site leaders (Assistant Managers) and holds final approval authority on…