Medical Front Desk Receptionist

Compensation: $45,000–$65,000/year

Location: Monroe, NY

Schedule: Multiple Shifts Available (In-Office)

TAG Med Staffing is hiring a Medical Front Desk Receptionist in Monroe, NY for our client, supporting patient registration, appointment scheduling, and front-office operations at a medical clinic. This role will serve as the first point of contact for patients and families, manage patient communications, verify insurance information, and coordinate daily administrative activities. Full-time, part-time, and per diem opportunities are available.

• Patient Registration: Greet patients and families, complete check-in procedures, verify demographic information, and maintain accurate registration records.
• Appointment Scheduling: Schedule patient appointments, coordinate walk-in visits, and manage patient flow in collaboration with clinical staff.
• Patient Communication: Answer incoming calls, respond to patient inquiries, relay messages, and provide professional customer service.
• Insurance Verification: Verify insurance eligibility, collect copayments, process patient payments, and maintain accurate billing information.
• Medical Records: Update electronic health records, process patient documentation, and maintain compliance with HIPAA confidentiality requirements.
• Front Office Operations: Maintain organized reception areas, manage administrative supplies, and support efficient daily clinic operations.

• Education: High school diploma or GED is required, with an associate degree or medical office training preferred.
• Experience: 1+ years of medical receptionist, patient registration, healthcare customer service, or related administrative experience is required.
• Industry Knowledge: Familiarity with medical office procedures, patient scheduling, insurance verification, and HIPAA regulations is required.
• Technical
  
  Skills:
  
  Experience with electronic health records (EHR/EMR), scheduling systems, data entry, and payment processing is preferred.
• Skills & Attributes: Strong communication, organization, attention to detail, professionalism, empathy, confidentiality, and ability to multitask in a busy healthcare environment are required.