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Residential Program Manager

Job in Ridgewood, Queens County, New York, 11385, USA
Listing for: Outreach: Building Healthy Lives
Full Time position
Listed on 2026-10-17
Job specializations:
  • Healthcare
    Community Health, Substance Abuse Counselor
Job Description & How to Apply Below
Location: Ridgewood

House Manager

Outreach Development Corporation

Outreach is a non-profit organization that helps people address the issues stemming from substance use and behavioral health disorders by providing the highest quality, life-changing treatment, training and tools to build healthy lives. Our mission is to inspire individuals and families to achieve a life of unlimited potential.

The House Manager is responsible for supervising the delivery of care coordination services to children population with a history of substance abuse, some of whom have specialized needs (Ex. Chronic medical conditions, and mental health). The House Manager assumes overall responsibility of the facility in the absence of both the Site Director and Clinical coordinator.

Job Scope:

  • Provide clinical case-management supervision to case managers of the Community Residence.
  • Counseling and support to enhance clients' capacity to benefit from treatment regimen.
  • Crisis intervention to assist clients in dealing with sanctions, barriers to employment and self-sufficiency.
  • Engage in community outreach to locate appropriate clients & assist through enrollment process.
  • Assessment and support services to facilitate access to specialized services e.g. Mental, Health, Social Security Disability, Veteran's Resources, etc.
  • Assist in facilitating access to job training, job search activities, placement and stabilization.
  • Advocacy and report of client activity.
  • Adherence to agency protocols for maintenance and security of agency equipment.
  • Act as a member of the multi-disciplinary team, participate in weekly case conference.
  • Ensure accuracy of treatment plans, and the delivery of clinical services.
  • Develop clinical programming appropriate to the needs of the population.

Each role at Outreach has identified production and outcome goals. These goals may be stated as a number or as an outcome within an identified time frame. These goals are intended to provide each job holder the knowledge they need about expected performance. Accomplishments against these goals will be a discussion point in the annual evaluation.

Supervised by Assistant Director in collaboration with Program Director

Qualifications:

  • CASAC, CASAC-T, CRC, LMHC, LMSW, LMFT, LCSW or higher preferred.
  • 2-3 Years of experience in substance abuse setting
  • Experience providing clinical supervision on a residential setting
  • Extensive knowledge of community resources available to clients who are diagnosed with substance use disorders, mental health disorders, chronic medical conditions, and veterans
  • Unwavering commitment to quality programs and data-driven program evaluation
  • Ability to manage, coach, and develop high-performance teams that achieve program objectives
  • Ability to work effectively in collaboration with diverse interdisciplinary team
  • Action-oriented, adaptable, and innovative approach to program planning
  • Position Status

    This is a full-time non-exempt position.

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