Clinical Informatics Specialist

Job Responsibilities:

• Serves as a clinical expert, resource, and liaison between the IT team and clinical operations teams.

• Meets with nursing preceptors and new clinical hires to promote comprehensive understanding and requirements for clinical documentation.

• Provides initial at the elbow support for new UHS providers and nursing/clinical staff.

• Assists with basic provider personalization (order favorites, view configuration, smart phrase development).

• Participates as the clinical lead in technical dress rehearsals and go live support for nursing staff and/ providers.

• Conducts clinical rounding in the inpatient setting for operational support on a routine and as needed basis.

• Assists clinical end‑users with workflows to promote clinical efficiency, quality, user satisfaction, optimal revenue, and patient safety.

• Identify technical/EMR issues. Collaborates with informatics team, IT, and/or Epic analysts for resolution. Submits Cherwell tickets as needed.

• Participates in monitoring Epic clinical reports (including:
  Barcode Compliance Medication Administration, Open Encounters, Incomplete Blood Administration, Notes without charges, and Required Documentation). Participates with troubleshooting decreased compliance root cause(s) for possible resolutions and improvements.

• Participates in improving clinical efficiencies through workflow assessments, monitoring and drill down of appropriate system reports.

• Participates as a resource during regulatory visits as requested. Collaborates with IT, Epic analysts, and informatics team for problem‑solving non‑compliant clinical issues.

• Participates in identifying IT/EMR root cause(s) and improvement plans for clinically related patient safety events.

• Participates in IT technical and Epic application team/focus groups.

• Participates in Epic application testing as a clinical expert for optimal workflows and regulatory compliance.

• Evaluates current and emerging technologies as the clinical expert to ensure strategy implementation promotes viable cost, safety, and quality patient outcomes.

• Participates in prioritizing planned Epic optimizations as a clinical expert.

• Participates in operational work groups/committees (including: advisories, quality/safety, clinical education, and emergency management).

• Participates in new clinical device testing and implementation.

• Establishes collaborative relationships with other members of the health care team for effective and efficient interdisciplinary care.

• Collaborates with informatics team for clinical rounding findings, team strategies and goals.

• Bachelor's degree in nursing or relevant clinical field.
• Five years of clinical experience in the inpatient or ambulatory care setting.
• One Epic certification within one year of hire.

• Master's degree in clinical informatics.
• Four or more years in clinical informatics related experience
• Epic experience & certifications
• National certification in clinical informatics.

• Work is performed in a combination of office, remote, and inpatient hospital settings. All UHS environments are heated/cooled and may require close contact with other employees and patients.

• All Age Groups

• Level 4 production access ‑ Access to all patient information for auditing and troubleshooting purposes.