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Health Home Care Manager

Job in City of Auburn, Cayuga County, New York, USA
Listing for: Rochester Regional Health
Full Time position
Listed on 2026-10-21
Job specializations:
  • Healthcare
    Community Health
Salary/Wage Range or Industry Benchmark: 28000 - 39000 USD Yearly USD 28000.00 39000.00 YEAR
Job Description & How to Apply Below
Location: City of Auburn

STATUS:
Full Time

LOCATION:

St. Mary's Campus - 89 Genesee St DEPARTMENT:
Case Management

SCHEDULE:

M-F, Day Shift Position Summary

To provide supportive Health Home care management, utilizing the process of care coordination, for persons who are identified as high users of services and as having problems accessing medical, mental health, social, psychosocial, educational, financial and other necessary services that have been identified in a written plan of care. Provide 24/7 oversight as needed.

Key Responsibilities
  • Responsible for the overall creation, management and coordination across all continuums, of the enrollee's care plan which will include medical/behavioral and social service needs and goals.
  • All necessary documentation must be completed within established time frames.
  • Effectively perform and document progressive community outreach with assigned cases and move to enrolled status as appropriate.
  • Caseload will include clients with a mid-acuity rating and voluntary assisted outpatient treatment (AOT) clients. Completes weekly reports in accordance with AOT guidelines.
  • Performs other duties as assigned
Minimum Qualifications
  • If hired on or after November 1, 2018, Bachelor's Degree required
  • Two years of experience preferred
  • QHP preferred
  • Strong analytical, computer, and communication skills
Required

Licensure/Certification Skills
  • Valid NYS driver license as referenced in RRHS Fleet Program
EDUCATION

BS:
Social Work (Required)

LICENSES / CERTIFICATIONS

NYS DL - valid New York State Driver's License
- New York State Department of Motor Vehicles (NYSDMV), QHP
- Qualified Health Professional - NYS Office of Alcoholism and Substance Abuse Services (OASAS)

PHYSICAL REQUIREMENTS

Sedentary
- Sedentary roles are primarily office-based and require prolonged sitting (67-100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing.

Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver's license.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE

$20.60 - $28.00

CITY

Rochester

POSTAL CODE

14611

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

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