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Director of Case Management
Job in
City of Oswego, Oswego County, New York, USA
Listed on 2026-10-23
Listing for:
Apploi
Full Time
position Listed on 2026-10-23
Job specializations:
-
Healthcare
Healthcare Management
Job Description & How to Apply Below
The Gardens by Morningstar is looking for an enthusiastic individual to become our Director of Case Managment. We are a 106 bed family owned and operated assisted living residence. Our mission is to provide our residents with an active and comfortable environment that promotes individuality and independence. Check out some of the things we do with our residents at
- Responsible for the oversight and management of Case Managers. Capable of, and responsible for, executing, through direct performance and coordination of:
The services and functions stipulated in section 487.7 and Investigation of and reporting to the department and, as applicable, to the justice center, allegations of occurrences which would constitute a reportable incident - Assures that Case Management activities are integrated and coordinated within the facility by effective communication at all levels.
- Develops specific, measurable, realistic plans and objectives that enhance resident quality of life.
- Participates in the development and reassessment, as needed of each resident’s Service Plan.
- Demonstrates the ability to perform a psychosocial assessment on all residents and reassessments, including adult and geriatric residents.
- Handles problems of adjustment to the facility and maintains frequent contact with residents and their families.
- Serves as an advocate for residents and their families.
- Establishes and maintains working relations with community health, welfare and volunteers groups to promote cooperative assistance in meeting the social welfare needs of residents and families.
- Assists with arrangements, if needed, for out of facility healthcare, transportation and counseling services.
- Performs all aspects of resident care in an environment that optimizes resident safety and reduces the likelihood of medical/health care errors.
- Supports and maintains a culture of safety and quality.
- Work collaboratively with Case Managers, Director of Patient Services and Interdisciplinary team
- Participate in investigation of incidents involving resident endangerment, injury, occurrences which would constitute reportable incidents or death
- Treats residents and their families with respect and dignity. Identifies and addresses psychosocial, cultural, ethnic and religious/spiritual needs of residents and their families.
- Manages and operates equipment safely and correctly.
- Interacts professionally with resident/family and involves resident/family in the formation of the plan of care.
- Communicates appropriately and clearly to physicians, staff, Director of Patient Services and administrative team.
- Coordinates and directs Case Management to ensure residents’ needs are met and facility policy is followed.
- Provides appropriate resources and support to Case Managers
- Participates in budget planning, defining space and material requirements, and establishing qualifications and staffing patterns of social word staff to ensure the appropriate and adequate services are provided consistent with the goals and objectives of the organization.
- Demonstrates an ability to be flexible, organized and function under stressful situations.
- Maintains a good working relationship both within the department and with other departments.
- Consults other departments as appropriate to collaborate in resident care and performance improvement activities.
- Participates in weekly care conferences – Ensures residents and families are invited to attend
- Knowledgeable of regulations of adult home
- Maintains performance improvement activities for the department.
- Meets current documentation standards and policies.
- Provides education to staff on performance improvement. Plans and organizes orientation and in-service training for staff members; participates in guidance and educational programs.
Regulatory requirements:
- A Bachelor's or Master's degree from an accredited college or university with major work in human resources or service delivery, and one year of full-time experience in the provision of services to a dependent adult population; or
- An associate degree from an accredited college or university with major work in human resources or service delivery, and three years of full-time experience in the provision of services to a dependent adult population.
- Must have written approval of the department of health
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