Medical Care Specialist - TelePrEP

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Full Time New York, NY, US

2 days ago Requisition

Salary: $58,455.34 Annually

WHO WE ARE:

Community Healthcare Network (CHN) is a not-for-profit organization providing more than 65,000 New Yorkers with primary and behavioral healthcare, dental, nutrition, wellness, and needed support services.

Our network is made up of 14 federally qualified health centers throughout Brooklyn, the Bronx, Queens, and Manhattan, along with a fleet of mobile vans that bring health services to underserved people in need throughout New York City. We provide judgment-free, high-quality healthcare, without regard to race, religion, orientation, gender identity, immigration status or ability to pay. We turn no one away.

WHAT WE OFFER:

Growth and development:
Access to various healthcare professionals and benefits to deepen understanding and interest in the various disciplines involved in community health programming.

Supportive Team culture:
Be a part of an interdisciplinary environment where your ideas and work are valued and encouraged.

Comprehensive benefits:
Including health, dental and vision insurance, retirement plans, employee assistance programming and more.

POSITION SUMMARY

The Medical Care Specialist will work under the direction of the BHACS PrEP Telehealth Program Manager and in collaboration with medical providers and program staff to support the expansion and delivery of PrEP services. The Medical Care Specialist will conduct virtual and in-person intakes and assessments, coordinate referrals and medical appointments, and assist clients with navigating insurance and other healthcare access needs.

The Medical Care Specialist will provide adherence and retention counseling for PrEP/PEP candidates, ensuring services are delivered in alignment with client needs, health literacy, and cultural competency. This position will plan and coordinate medical care and follow-up services to promote continuity of care, improve patient management and satisfaction, and enhance cost-effectiveness through the integration of services. The Medical Care Specialist will maintain accurate and detailed records, including encounter documentation, and ensure that providers are kept informed of client progress.

Essential Functions:

• Complete intake and initial and annual psychosocial assessment.
• Work closely with Program Manager to ensure that TelePrEP Program services are offered according to program deliverables.
• Provide ongoing support and expertise through comprehensive assessment, planning, implementation and overall evaluation of individual patient need.
• Develop, implement and coordinate a medical care plan with the client's health care providers, as well as the clients and his/her family and evaluation of treatment results.
• Screens patients for social determinants of health (SDOH) barriers, such as housing instability, transportation, and insurance issues, and provides linkages to support services.
• Assesses needs of patients seeking and accessing PEP and PrEP services through telehealth and in-person visits.
• Engages with community members in laundromats, beauty salons, other local businesses churches, parks, and other public spaces to educate about PrEP and telehealth services. Uses technological equipment to facilitate real-time telehealth PrEP visits, expanding access to care in non-traditional settings.
• Provides virtual and in-person direct service such as intakes, navigation, education and follow up around PEP and PrEP services.
• Assists with data collection for AIDS Institute Reporting System and CHN’s Electronic Medical Record
• Coordinates…