Outpatient Access Representative TAR​/Per Diem - Canandaigua

Location: Town of Canandaigua

Outpatient Access Representative TAR/Per Diem
- Canandaigua### Outpatient Access Representative TAR/Per Diem
- Canandaigua Apply:
3170 West Street Suite 275:
Time as Reported / Per Diem:
Posted Today:
R275059

As a community, the University of Rochester is defined by a deep commitment to Meliora
- Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.
** Job Location (Full Address):
** 3170 West St, Suite 275, Canandaigua, New York, United States of America, 14424
** Opening:
** Worker Subtype:

Regular Time Type:

Time as Reported / Per Diem Scheduled Weekly

Hours:

As Scheduled Department:910002 Neurology Sleep-CNDGA

Work Shift:

Range:

UR URCA 204 HCompensation Range:$19.15 - $25.85
* The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
*** Responsibilities:
** Performs functions associated with patient information processing for ambulatory care visits. Completes the tasks of reception, registration, charge reconciliation process, appointment scheduling, eRecord task management, In Basket management and Telephone encounter management using the electronic medical record and patient access and revenue cycle systems. Assures patient satisfaction with information processing and reception service. Requires accuracy in order to generate a billable service for the provider.

Responsible for functions being completed in an accurate, efficient, and customer friendly manner. May be a resource to new staff.
Responsible for monitoring own performance on assigned tasks. Self-directed: must make complex decisions. May train new or less experienced support staff.
** ESSENTIAL FUNCTIONS
*** Reception:  Greets patients to initiate positive ambulatory experience, requests patient identification, assures use of two identifiers to verify the correct patient, identifies healthcare provider to be seen, identifies referring provider and primary care physician, directs patients to next destination, obtains signatures as needed (e.g., for insurance forms), identifies and assesses patients’ special needs (e.g., interpreters), monitors reception area to assure patient needs are met.  

Provides interaction of warm hand-off to  registration & insurance management (RIM). Updates patients regarding waiting time for the provider every 15 minutes.  Protects Personal Health Information (PHI) for patients as indicated by HIPAA regulations.  Assures cleanliness and order in the waiting room/lobby.
* Registration:  Collects patient demographic and financial information in an efficient, customer-oriented manner, asks specific questions of patient to verify information accuracy in order to establish a billable account.  Enters information into the electronic medical record and patient access and revenue cycle system.  Requests patient e-mail address for confirmation purposes.  Assures completion of all appropriate forms by patients, such as, Medicare Secondary Payer assurance, provision of HIPAA information for new patients, requesting patient identification to verify identity, provision of Financial Assistance Program, etc.
* Appointment Scheduling:  Schedules new and return visits to ambulatory care using the electronic medical record and patient access and revenue cycle system, monitors schedules and reports…