Relay Program Coordinator

Job Title: Relay Program Coordinator
Department: Relay Initiative
Division: Mental Hygiene
Bureau: Bureau of Alcohol and Drug Use

Location: 42-09 28th St, Long Island City, NY 11101

Reports to

Title:

Program Manager

Schedule &

Hours:

M-F, 9am –5pm; 35 hours per week

Workplace Flexibility Modality: Hybrid; 3 days in office, 2 days remote

Work Environment: Office Environment, occasional travel for meetings and presentations within the NYC boroughs

Grant End Date: 6/30/2027

Created Date: 8/31/26

Salary: $72,298

FLSA Classification: Non-exempt

The Fund for Public Health in New York City (FPHNYC) is a 501(c)3 non-profit organization that is dedicated to the advancement of the health and well-being of all New Yorkers. To this end, in partnership with the New York City Department of Health and Mental Hygiene (DOHMH), FPHNYC incubates innovative public health initiatives implemented by DOHMH to advance community health throughout the city.

It facilitates partnerships, often new and unconventional, between government and the private sector to develop, test, and launch new initiatives. These collaborations speed the execution of demonstration projects, effect expansion of successful pilot programs, and support rapid implementation to meet the public health needs of individuals, families, and communities across New York City.

We embrace a culture of learning, collaboration, innovation, and well-being, where open communication drives our impact.

The Bureau of Alcohol and Drug Use is seeking a Program Coordinator to support the Relay Initiative to coordinate staff schedules across 17 contracted hospitals, track program materials needed to support Wellness Advocate staff to engage participants, and support ongoing staff recruitment efforts. This involves collaborating with staff members to ensure there is staff coverage at hospital sites, utilizing a scheduling system to publish accurate schedules for staff reference, and monitoring an inventory system to ensure adequate program materials are accessible to staff to support their work.

Relay, a nonfatal overdose response system, is an initiative providing 24/7 support to individuals transported to hospital emergency departments (EDs) following a non-fatal opioid overdose. A Wellness Advocate will visit patients in the ED to provide immediate support and overdose prevention training following an overdose event and offer ongoing support and linkage to care for a maximum of three months after hospital discharge.

Reporting to the Program Manager, the Program Coordinator will be responsible for the following:

• Coordinate the program’s resources provided to the community, including naloxone, harm reduction and overdose prevention materials; and regularly track, re-order, assemble, and distribute the program resources.
• Coordinate staff recruitment efforts with community-based organizations, including harm reduction organizations such as Syringe Service Programs, peer training programs, as well as FPHNY. Manage the screening and hiring process for all incoming Relay staff. Screen resumes of Wellness Advocates, keep track of qualified candidates, conduct phone and in-person interviews, and check references of candidates.
• Coordinate and implement daily and monthly hospital coverage for Relay and ensure it is reflected in relevant automated systems.
  • Create daily coverage schedules for distribution that includes the staffing plan for full time Relay Wellness Advocates, part time Relay Wellness Advocates, Supervisors, and Dispatchers.
  • Communicate coverage changes to all staff as they occur. Troubleshoot any daily coverage changes or staffing needs by working with the supervisors and Program Manager.
  • Plan the…