Assistant Banquet Manager

Under the direction of the Manager, Catering Operations, the Assistant Banquet Manager will assist with the oversight of daily Banquet functions and activities. Perform guest service; direct and supervise set-up, function flow, maintenance and break-down of banquets; train team members; supervise and assist with scheduling of team members. The Assistant Banquet Manager will assume the responsibilities of the Assistant Manager/Manager, Catering Operations when required.

• Provide excellent guest service. Greet the event host and maintain communication with the host throughout the event to assure complete guest satisfaction.
• Work closely with kitchen and stewarding staff to effectively communicate all timing of food functions.
• Direct set-up and function flow for events. Provide functional supervision of Porters, and/or Catering Delivery Staff during set-up, as well as supervision of wait staff during assigned functions.
• Assist with the scheduling of Catering Delivery, waiters, bartenders, and coffee service.
• Assist with the recruitment of service personnel. Train and counsel service employees and ensure that all policies and/or guidelines of the guest service standards are followed.
• Assist with the coordination of payroll tasks for banquet staff members.
• Coordinate requisition of liquor prior to the function; requisition soda, dry goods, and other storeroom items. Assist sales staff with proposed room set-up and capacities.
• Ensure compliance with health, safety, and sanitation standards; ensure organization and cleanliness of all storage rooms and storage spaces.
• Inspect banquet rooms to ensure proper set-up and cleanliness. Communicate any urgent repairs to the relevant department. Maintain an updated punch list for the Engineering and/or Facilities departments.
• Perform other related duties as required.

• Bachelor's degree and/or its equivalent required. Up to two years of food and beverage service or other related experience is required.
• Demonstrated ability to lead as well as collaborate.
• Must be detail-oriented and possess excellent organizational and communication skills.
• Demonstrated commitment to diversity and cultural sensitivity.
• Working knowledge of Microsoft Word and Excel is required, and knowledge of event software such as Delphi or EMS is desired.
• Requires a high energy level to ensure proper execution of tasks and smooth functioning of the banquet.
• Must be able to work a flexible work schedule, including weekends and holidays.

• Hotel/restaurant degree.
• Knowledge of international foods/cuisine, foreign and domestic wine; familiarity with Continental and French Cuisine; upscale Banquet service and operations.
• Knowledge of the New York Metropolitan area.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.