Event Services Manager

Job Title

Event Services Manager

35713

Full-Time, Onsite – Dining & Events

New York, US-NY

We are looking to add an experienced, motivated Event Manager to our Dining & Events team! As an Event Manager, you will have the opportunity to plan, direct, and coordinate catered events at top tri‑state area venues.

• Act as the primary point of contact for clients, venues, and vendors throughout the planning process, including on‑site management during setup, execution, and breakdown.
• Own event planning and execution after sales turnover, including the development of Banquet Event Orders (BEOs), timelines, floor plans, and production details.
• Develop clear and comprehensive Supervisor Packets and event paperwork for on‑site staff, ensuring seamless communication and execution.
• Coordinate with internal departments (sales, culinary, warehouse, and staffing) and external vendors to ensure all event needs, rentals, and services are secured and operational.
• Support on‑site captains by ensuring information is updated and accurate.
• Identify potential risks and challenges, developing contingency and emergency plans to ensure smooth operations.
• Lead client‑facing production efforts, including site visits, walkthroughs, tastings, and operational planning.
• Monitor and resolve any guest or client issues during events, escalating and communicating resolutions as necessary.
• Conduct post‑event evaluations, gather feedback, analyze outcomes, and identify opportunities for improvement.
• Collaborate with leadership (Director of Catering and other departments) to address operational challenges and develop solutions.
• Perform additional duties as assigned by the Director of Catering.
• Stay current with industry trends, technologies, and best practices to deliver exceptional, competitive events.

Must‑haves:

• 2 years experience in catering or hospitality event management preferred.
• Exceptional verbal and written communication skills.
• Strong organizational and problem‑solving abilities, with the ability to anticipate challenges.
• Ability to manage multiple stakeholders and priorities simultaneously.
• Basic PC knowledge and comprehension (Outlook, Teams, Word & Excel).

Nice‑to‑haves:

• Bachelor’s Degree in Management.

$75‑80k.

• Medical (FT Employees)
• Dental
• Vision
• Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
• Discount Program
• Commuter Benefits (Parking and Transit)
• EAP
• 401k
• Sick Time
• Holiday Pay (9 paid holidays)
• Tuition Reimbursement (FT Employees)
• Paid Time Off

Started in the 1970s as a family‑owned catering company, Abigail Kirsch has grown into one of New York’s premier caterers. Our steady growth has allowed us to bring our hospitality, service, and delicious food to Connecticut, Westchester, and New York City.

Elior North America is an equal‑opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities.

Disclaimer:
This job description can be revised by management as needed.