Executive Housekeeper

The Roxy Hotel is an electric destination for music, film, and art, located on the border of SoHo and Tri Be Ca . We employ a close-knit group of natural-born entertainers, supreme go-getters and masters of hospitality. Really, you ought to see us make someone’s bed, drink, or day!

The Executive Housekeeper at The Roxy Hotel is responsible for overseeing the daily operations of the housekeeping department, managing the team, schedules, room assignments, and controlling and maintaining expenses and budgets. The ideal candidate must have excellent organizational and communication skills, be a motivating manager, and demonstrate a deep understanding of operating the housekeeping department and meeting the needs of the guest.

They must possess knowledge of various types of cleaning methods. For example: carpet extraction, stripping and waxing, carpet care, wood floor care, and other types of flooring. The candidate must also be hands-on in the guest rooms and public spaces to train and motivate the team.

• Hire, train and supervise all housekeeping team members
• Complete scheduling of all housekeeping team members according to the weekly forecast
• Control and take inventory of all orders and all housekeeping supplies, according to procedure and par levels
• Foster an atmosphere of mutual respect by encouraging positive team member relations.
• Talk positively in all cases about the hotel, organization, management and fellow team members
• Conduct monthly departmental meetings including agenda provided by team members
• Conduct pre-shift meetings to discuss important work issues for the upcoming work shift
• Purchase and track all equipment and supplies
• Eye for detail along with the ability, understanding and skills to identify all property deficiencies when conducting daily walkthroughs in all spaces
• Control use of keys, materials, uniforms and equipment
• Control inventories and linen distribution
• Develop smooth interdepartmental relationships, and cooperating with other department heads
• Empower team members to make decisions on behalf of the hotel to satisfy the guest
• Provide on-going coaching to ensure success and meet cleanliness standards.

• 3+ years of housekeeping management experience working in a high volume, luxury hotel of 100 rooms or more

• An opportunity to work with a fun team that feels more like a family
• Workplace cafeteria
• 401k plans (With matching after 1 year)
• Health insurance (medical, vision, dental, life and even IVF services included)
• Paid time off for full time team members
• Team member rewards program
• Discounted movie tickets and Broadway shows
• Friends & family hotel discounts
• Team member talent shows, mixers and holiday parties
• Complimentary Thanksgiving turkey
• Seasonal flu shots
• Complimentary income tax season preparation
• Career advancement, in-house training and an orientation program
• College scholarship program for dependents of team members