Hospitality Coordinator, Atrio - Conrad

Job Description - Hospitality Coordinator, Atrio - Conrad New York Downtown (HOT0C73T)

Job Description

Job Number: HOT0C73T

Conrad New York 102 North End Ave New York 10282

The stunning Forbes 4-Star Conrad New York is looking for a Hospitality Coordinator to join the Atrio Team!

Stay inspired and join the pinnacle of luxury in the heart of Lower Manhattan, featuring 463 rooms, 30,000 square feet of banquet space, and 3 food and beverage outlets. This includes a 3-meal restaurant, rooftop bar, and in-room dining.

• Classification: Full-Time
• Shift: Various – must be available to weekdays, weekends, and holidays.

As a Hospitality Coordinator, you would be responsible for coordinating and implementing department activities and projects. Provide clerical support and assistance to department and management.

• Respond to guest requests in a timely, friendly and efficient manner
• Ensure knowledge of menu and restaurant promotions and specials
• Take guest beverage and/or food orders and input orders in appropriate point‑of‑sale system
• Retrieve and deliver food and beverage orders in a timely manner
• Replenish beverages and ensure guest satisfaction throughout the meal service
• Serve alcoholic/non‑alcoholic beverages in accordance with federal, state, local and company regulations
• Ensure serving station is well‑stocked at all times

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality – We're passionate about delivering exceptional guest experiences.
• Integrity – We do the right thing, all the time.
• Leadership – We're leaders in our industry and in our communities.
• Teamwork – We're team players in everything we do.
• Ownership – We're the owners of our actions and decisions.
• Now – We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.

And, our amazing Team Members are at the heart of it all!

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to pay when you need it through Daily Pay
• Medical Insurance Coverage – for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

* Available benefits may vary depending upon property‑specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

The hourly rate is $28.59 per hour and is based on applicable and specialized experience and location.