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Guest Services Manager — Elevate Stays & Revenue
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-01-12
Listing for:
The New Yorker, A Wyndham Hotel
Full Time
position Listed on 2026-01-12
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Management, Event Manager / Planner
Job Description & How to Apply Below
A luxury hotel in New York is seeking a Guest Services Manager to oversee operations and provide high-quality service. Responsibilities include handling guest inquiries and complaints, motivating staff, and maximizing room revenue. The ideal candidate has at least 5 years of progressive experience in the hotel industry, strong supervisory skills, and proficiency in OPERA CLOUD. This position requires excellent communication and problem-solving abilities to maintain guest satisfaction and departmental efficiency.
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