Senior Group and Events Sales Executive

Close Inclusive Collection Job Postings Notification

"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

At Hyatt Hotels Manchester, we are part of a global brand with a rich history of providing welcoming and inclusive experiences for our guests. Hyatt Regency is a collection of hotels and resorts in over 200 locations across 40+ countries, offering a diverse range of settings from vibrant city centres to expansive resorts. As a classic Hyatt brand, we believe in making every guest feel at home and providing opportunities where anything is possible.

Reporting into the Group & Events Sales Manager, the role involves day-to-day management of the hotels groups, meetings and events, to co-ordinate and maximise all enquiries and bookings. You will be responsible for building strong working relationships with clients by ensuring you maintain regular contact by phone, email and in person. You will have already worked in a targeted working environment.

Some of the key tasks include but are not limited to:

• Ensure the smooth running of all administration and execution of all planned groups & events
• Effectively manage the rooms & events diaries to maximise revenues
• Provide friendly and knowledgeable show rounds with prospect clients
• Utilise our in-house booking system to manage your bookings, provide written confirmation such as proposals and contracts, and produce group overviews and event orders

Ideally you have already gained work experience in the same or similar role, preferably within a prestigious hotel environment.

You will preferably have 1-2 years’ experience in a similar role, and most importantly be eager to develop yourself to grow personally and professionally integrating a caring team in a vibrant, fun and growing company!

• Excellent communication skills with both clients and colleagues
• Positive and friendly attitude with a passion for customer service
• Highly organised with a strong eye for detail
• Enthusiastic approach with the desire to exceed guests expectations

Hyatt offers a great range of benefits, including:

• Competitive salary and benefits package
• Generous accommodation and dining discounts at Hyatt properties worldwide
• Complimentary meals on duty
• Holiday: 28 days including bank holidays (increasing to up to 33 days)
• Extensive learning and development opportunities, both internally and through external courses
• Access to HSF and Headspace membership, for your wellbeing
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
• The opportunity to be part of a diverse and inclusive team that values passion, creativity, and collaboration

Terms & Conditions apply

Hyatt Hotels Manchester is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We encourage applicants from all backgrounds to apply.

Hyatt Regency and Hyatt House Manchester is two world class hotels in one building with 328 rooms. Hyatt Regency is an inviting upscale hotel featuring beautiful rooms and suites, an exclusive Regency Club Lounge as well as a high-spec gym plus conferencing, meeting and business facilities. Whereas Hyatt House Manchester offers modern suites, fully equipped kitchens and complimentary laundry facilities making it a luxurious, yet true, home-from-home experience.

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Being part of Hyatt Regency Birmingham also means joining the Hyatt family which has over 1150 hotels in over 70 different countries, also recognised as a Great Place to Work Company!

Being part Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more just a job – it’s a career for people who care.

Apply today for this Senior Group and Events Sales Executive role and start your journey with Hyatt!