Mini Bar Attendant - Waldorf Astoria

Job Description - Mini Bar Attendant - Waldorf Astoria New York (HOT0C8KX
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Job Description

The Waldorf Astoria - New York 301 Park Avenue New York 10022

After undergoing a transformative restoration, Waldorf Astoria New York is set to reignite its magnetic allure. Waldorf Astoria New York is seeking a Mini Bar Attendant to unveil a new era of luxury which embodies the spirit of New York City.

With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria New York provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms, 375 Private Residences, 40,000 square feet of event space, holistic spa and wellness programming, and a celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.

As a Mini-Bar Attendant, you will be an essential part of the housekeeping team, ensuring guests enjoy a seamless and luxurious in-room refreshment experience. In alignment with the hotel's Forbes Five-Star aspirations, you will be responsible for maintaining, restocking, and inspecting in-room refreshment centers with efficiency and attention to detail. Your commitment to excellence and service will contribute to enhancing the overall guest experience and maximizing revenue.

• Take inventory and restock mini-bars using handheld technology while verifying product expiration dates.
• Prepare accurate guest charges for consumed items.
• Inspect mini-bars to ensure proper functionality and report any maintenance needs.
• Clean and organize mini-bars as needed to maintain five-star service standards.
• Ensure all mini-bar items are presented neatly and meet brand requirements.
• Respond promptly to guest requests for additional refreshment items.
• Maintain security of refreshment center stock and report any discrepancies.
• Follow all safety, sanitation, and hotel policies.
• Perform other duties as assigned to support the housekeeping team.

The rate of pay for this role is $29.15- $38.87 and is based on applicable and specialized experience.

We look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.

And, our amazing Team Members are at the heart of it all!

Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune. We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through Daily Pay
• Medical Insurance Coverage – for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education:
  Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

Available benefits may vary depending upon property-specific terms and conditions of employment.