Guest Experience Director
Listed on 2026-10-06
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Hospitality / Hotel / Catering
Hotel Management
Motek New York, part of Happy Corner Hospitality, seeks a Service Director to oversee all guest-facing service operations across departments and drive guest satisfaction, efficiency, and revenue goals.
You will set service standards, lead front-line and supervisory staff, collaborate with General Manager and Events teams, handle escalated issues, and monitor key metrics such as guest satisfaction and NPS while upholding health and brand standards.
This posting is for the Guest Experience Director role at Motek New York, based in New York, NY, United States.
All applications are reviewed carefully by our team.
The position is based in New York, NY, United States.
This opportunity is part of our work in Management & Operations, Other.
The advertised compensation is 85..
We aim to respond to suitable candidates as soon as possible.
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