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Guest Experience & Front Office Leader

Job in New York, New York County, New York, 10261, USA
Listing for: Highgate
Full Time position
Listed on 2026-10-06
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Front Desk, Hospitality & Tourism, Guest Services
Salary/Wage Range or Industry Benchmark: 75000 - 115000 USD Yearly USD 75000.00 115000.00 YEAR
Job Description & How to Apply Below
Location: New York

Highgate Hotels is seeking a Front Office Manager for our M Social Hotel. You will ensure the smooth operation of Guest Services, Concierge and Uniformed Services, delivering attentive, friendly, and efficient service to guests while maximizing room revenue and occupancy.

The role requires strong leadership, supervisory experience and exceptional customer service skills. Responsibilities include coaching staff, managing daily operations, and coordinating with Housekeeping and Reservations to

As a Guest Experience & Front Office Leader, you will play an important part at Highgate in New York, NY, United States.

We appreciate your interest in this position.

Join Highgate and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Guest Experience & Front Office Leader role at Highgate, based in New York, NY, United States.

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