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Front Office Leader: Assistant Director of Guest Experience

Job in New York, New York County, New York, 10261, USA
Listing for: Arlo Midtown
Full Time position
Listed on 2026-10-07
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management
Salary/Wage Range or Industry Benchmark: 80000 - 85000 USD Yearly USD 80000.00 85000.00 YEAR
Job Description & How to Apply Below
Location: New York

Arlo Midtown in New York City seeks an Assistant Director of Front Office to support daily front desk operations and guest services. Lead a high-performing team, drive guest satisfaction, and collaborate with the Director to optimize revenue and service quality.

The role requires prior management experience in hospitality, knowledge of Opera Cloud & PBX, and the ability to mentor staff while maintaining Arlo Core values. Fire and Life Safety certification must be obtained within six months.

We are currently recruiting a Front Office Leader:
Assistant Director of Guest Experience for our team in New York, NY, United States.

We have an opening for a Front Office Leader:
Assistant Director of Guest Experience in New York, NY, United States within Management & Operations, Sales.

This role, Front Office Leader:
Assistant Director of Guest Experience at Arlo Midtown, could be your next career step.

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