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Head of Operations & Guest Experience

Job in New York, New York County, New York, 10261, USA
Listing for: Kiosks NYC
Full Time position
Listed on 2026-10-07
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management
Salary/Wage Range or Industry Benchmark: 165000 - 180000 USD Yearly USD 165000.00 180000.00 YEAR
Job Description & How to Apply Below
Location: New York

José Andrés Group operates Mercado Little Spain in New York, located at Hudson Yards. They seek a Director of Operations to lead senior operational performance, culture, and guest experience across all Mercado concepts.

The role partners with GMs, Culinary Leadership, Events, Beverage, Marketing, Finance, People & Culture, and senior JAG leadership to drive exceptional results, manage P&L, and elevate hospitality and brand integrity.

We are seeking a motivated Head of Operations & Guest Experience to join Kiosks NYC in New York, NY, United States.

The following opportunity is for a Head of Operations & Guest Experience with Kiosks NYC.

Our organisation is growing, and we are hiring a Head of Operations & Guest Experience in New York, NY, United States.

This opportunity is for the Head of Operations & Guest Experience role at Kiosks NYC.

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