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Hotel Operations Leader: Front Desk & Guest Experience

Job in New York, New York County, New York, 10261, USA
Listing for: Highgate
Full Time position
Listed on 2026-10-07
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management, Hospitality & Tourism, Guest Services
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below
Location: New York

The Michelangelo Hotel in New York City, part of the Highgate Hotels portfolio, seeks an Operations Manager to oversee planning and directing operations to improve productivity and guest experience. This role requires coordinating Front Office, F&B, Housekeeping, and Engineering to ensure seamless service and adherence to brand standards.

You will lead scheduling, payroll, training, and reporting, while maintaining high standards of guest satisfaction and operational efficiency in a luxury

For the Hotel Operations Leader:
Front Desk & Guest Experience position at Highgate, we are reviewing applications now.

Step into the Hotel Operations Leader:
Front Desk & Guest Experience role at Highgate in New York, NY, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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