Coat ; Madison

We are seeking to hire dynamic and experienced team members to join our award winning hospitality team as Gracious Hospitality Management expands our operations to our newest project, 550 Madison.

Gracious Hospitality Management’s 550 Madison project is their most ambitious to date: a multi-level, 15,000-square-foot dining destination inside the iconic landmark Sony building. The project brings together three distinct concepts — the second New York location of the Michelin-starred COTE Korean Steakhouse, an all-day multi-bar and dining concept, Bar Chimera, and an intimate sushi restaurant led by Michelin-starred Chef Masahiro Yoshitake, Sushi Yoshitake.

Designed by Rockwell Group, with Yoshio Itai collaborating on the sushi concept, 550 Madison is set to redefine immersive, transportive dining in Midtown Manhattan.

505 Madison
is hosting an Open Call Hiring Event and we want to meet you! This is your chance to learn more about our team and culture.

DETAILS:

16 W 22 St, New York, NY 10010.

Date: Tuesday, September 29, 2026
Time: From 12:00pm to 2:00pm.

We're currently hiring Hosts & Coat Check Attendants to join our team.

What to bring:– A copy of your resume (if you have one)
– A great attitude and passion for hospitality

Feel free to arrive at any time between 12PM and 2:00PM
. Kindly note that there may be a wait depending on when you arrive.

We can’t wait to meet you!

Coat Check is responsible for providing a seamless and professional guest experience by managing the secure handling, storage, and retrieval of personal belongings. This role ensures the coat check area remains clean, organized, and fully stocked, while delivering efficient and attentive service during all periods of operation. Coat Check supports overall guest satisfaction by maintaining a high standard of organization, cleanliness, and communication, and by assisting with adjacent guest areas and operational needs as directed by management.

Job duties and responsibilities include, but are not limited to the following:

• Completes all assigned side work related to opening and closing the coat check area and guest-facing facilities.
• Maintains a clean, organized, and secure coat check area at all times.
• Provides attentive and professional coat check service, assisting guests with coats, bags, luggage, umbrellas, and other personal items.
• Accurately tags, stores, and retrieves guest belongings, ensuring items are handled with care and returned promptly.
• Ensures all coat check supplies (tickets, tags, hangers, etc.) are fully stocked throughout service.
• Maintains awareness of guest flow to provide efficient and timely service during peak periods.
• Performs routine checks of guest areas adjacent to coat check, including restrooms, to ensure cleanliness and proper stocking of supplies.
• Maintains restroom cleanliness as needed: restocks supplies, empties trash and hand towel bins, wipes down counters, and ensures fixtures are functioning properly.
• Communicates any maintenance, cleanliness, or facility issues to management in a timely manner.
• Maintains all tools and equipment required for the position in proper working condition.
• Ensures guest belongings are stored in an orderly manner to allow for quick and accurate retrieval.
• Reports to each scheduled shift on time, in proper uniform, and ready to work.
• Assists with training new team members as assigned.
• Supports other areas of the restaurant as directed by management.

Standards:

• Upholds GHM's mission to delight our customers.
• Consistently performs actions that positively impact the customer experience, and identifies opportunities to delight in all planning and processes.
• Display knowledge of the 550 brand, culture, and product.
• Demonstrate the Company’s core values of people, learning, culture,…