Lobby Porter

Job Description

• Cleaning and Sanitizing:
  • Clean and sanitize all lobby areas, including floors, furniture, and fixtures.
  • Empty trash cans and ashtrays regularly.
  • Clean and sanitize public restrooms, replenishing supplies as needed.
  • Dust and polish furniture and fixtures.
  • Vacuum carpets and rugs.
  • Mop floors as needed.
• Guest Service:
  • Greet guests in a friendly and professional manner.
  • Assist guests with inquiries and requests as needed.
  • Respond to guest complaints and issues promptly and efficiently.
• Maintenance and Inventory:
  • Report any maintenance issues or damages to the appropriate department.
  • Maintain inventory of cleaning supplies and restock as needed.
  • Follow all safety procedures and guidelines.
• Additional Duties:
  • Perform other duties as assigned by the Housekeeping Supervisor or Manager.

• High school diploma or equivalent.
• Previous housekeeping experience preferred, but not required.
• Ability to work independently and as part of a team.
• Strong attention to detail.
• Ability to lift and carry up to 25 pounds.
• Ability to stand for extended periods of time.
• Flexibility to work various shifts, including weekends and holidays.

Source:
Northwood Hospitality