Housekeeping Supervisor

Job Title:

Housekeeping Supervisor

Location:

Renaissance New York Harlem Hotel

Department:
Housekeeping

Reports To:

Housekeeping Manager

Position Type:
Full Time

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We are seeking a dedicated and detail-oriented Housekeeping Supervisor to join our team. The ideal candidate will oversee daily housekeeping operations, ensuring that our facilities maintain cleanliness, organization, and a welcoming atmosphere. This role requires strong leadership skills, excellent communication, and the ability to manage a team effectively while adhering to the highest standards of cleanliness and guest satisfaction.

• Supervise and coordinate daily housekeeping activities, including cleaning, maintenance, and inventory management.
• Lead and motivate housekeeping staff to achieve high standards of cleanliness and service.
• Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure adherence to cleanliness and safety standards.
• Train, mentor, and evaluate housekeeping staff, providing feedback and support for professional development.
• Schedule and allocate staff assignments to optimize productivity and efficiency.
• Manage inventory of cleaning supplies and equipment, placing orders as necessary to maintain adequate stock levels.
• Address guest complaints and requests in a professional and timely manner, ensuring guest satisfaction.
• Maintain detailed records of housekeeping activities, employee performance, and supply usage.
• Implement and enforce health and safety policies and procedures to ensure a safe working environment.
• Collaborate with other departments, such as maintenance and front desk, to ensure seamless guest experiences.

• High school diploma or equivalent; additional education in hospitality or management is a plus.
• Previous experience in housekeeping or facility management, with at least 2 years in a supervisory role preferred.
• Strong leadership and interpersonal skills, with the ability to motivate and inspire a team.
• Excellent organizational skills and attention to detail.
• Knowledge of cleaning chemicals and supplies, as well as safety and sanitation regulations.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Proficient in Microsoft Office Suite and housekeeping management software.
• Strong communication skills, both verbal and written.
• Flexibility to work varied shifts, including weekends and holidays.

• Ability to stand, walk, bend, and lift up to [insert weight] pounds.
• Capability to work in various environmental conditions, including exposure to cleaning chemicals.

• Competitive salary and performance-based bonuses.
• Health, dental, and vision insurance.
• Paid time off and holiday pay.
• Employee discounts and perks.
• Opportunities for career advancement.

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