Area Director, Revenue Management

The Area Director, Revenue Management's role is to identify, develop, and implement all potential revenue opportunities for a cluster of full-service, luxury & lifestyle hotels. This position reports to the VP of Commercial Strategy and works closely with General Managers, Directors of Sales & Marketing, and property leadership teams across the assigned portfolio. This role will provide integral support daily to the hotels for both long-term and short-term goals, system reporting and tools, and accurate forecasting to maximize total revenue and profitability across the portfolio.

This role will also be expected to participate as a key member of hotel Executive Committees as applicable. This role will oversee the day-to-day Revenue Management strategy and functions for the assigned hotels. Must have luxury & lifestyle hotel experience.

• Set, manage, and collaborate with GMs/DOSMs across assigned hotels to input appropriate yield controls to maximize hotel revenue from all distribution channels.
• Coordinate with Front Office teams across the portfolio to maximize revenue through effective inventory management, upselling, and sell-out efficiency.
• Collaborate with Sales and Marketing teams to provide consultation on strategies for negotiating and booking optimal group and catering business, as well as to ensure hotel meeting space is properly utilized to maximize room and food and beverage revenue potential.
• Manage brand/third-party channels and relationships by working with OTA market managers on promotions and market exposure; follow up to analyze ROI on any paid placements or marketing programs to ensure assigned hotels are maximizing revenue.
• Clearly relay items/actions discussed during daily/weekly/monthly meetings and distribute meeting notes (and applicable reports) to all appropriate stakeholders in a timely manner; will be required to facilitate meetings as well.
• Effectively leverage, manage, and maintain applicable Sales & Revenue Management system(s), daily operations, forecasting support, and reporting in accordance with hotel, company, and brand Revenue Management Standards as applicable.
• Analyze applicable revenue reports to make Yield Management decisions and update respective inventory and rate information directly through the system(s) when necessary. Perform displacement analysis to support group sales decisions and communicate highlights and/or action plan recommendations to Revenue and hotel leadership.
• Place test calls to ensure accuracy of rate quoting, restrictions, and selling approach across assigned hotels.
• Ensure accurate preparation and analysis of market segmentation reports, production reports, source contribution analysis, daily pick-up reports, and pace summaries. Own the compilation, distribution, and interpretation of sales and revenue data for assigned hotels.
• Analyze and review monthly and weekly STR Report results, understanding gains or losses of RevPAR Index and applying this knowledge to impact and predict future results and further help develop proactive strategies to gain share against the competition.
• Develop, monitor, and adjust group pricing strategies, preferred patterns, and need periods where necessary across assigned hotels.
• Serve as a key contact for questions regarding system use and/or revenue management principles across the portfolio. May provide in-person training as required.
• Engage in the annual BT pricing process. Provide data analysis of production trends and pricing guidance to assigned hotels to ensure alignment with annual revenue goals.
• In partnership with the strategy and property leadership teams, execute daily, weekly, and monthly 30-60-90 day forecasts and annual budgets. Contribute to portfolio-level forecasting, budgeting, and revenue planning processes.
• May participate in monthly financial reviews (ownership invited) focused on sales, revenue, and P level of involvement may vary based on hotel and ownership structure.
• Represent assigned hotels and the company by participating in and/or conducting industry functions in the area as applicable.
• Manage and communicate group cut-off dates in partnership with applicable hotel teams.
• Monitor the status and performance of assigned hotels throughout the day. Adjust inventory controls that need to be modified through the…