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Guest Experience Ambassador

Job in New York, New York County, New York, 10261, USA
Listing for: Flik Hospitality Group
Full Time position
Listed on 2026-10-13
Job specializations:
  • Hospitality / Hotel / Catering
    Event Management & Planning, Catering, Hospitality & Tourism, Food & Beverage
Salary/Wage Range or Industry Benchmark: 27 - 28 USD Hourly USD 27.00 28.00 HOUR
Job Description & How to Apply Below
Position: GUEST EXPERIENCE AMBASSADOR
Location: New York

What Makes FLIK Click

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job doesn't merely a job but the start of a career where you can flourish.

Job Summary

Embark on a journey of hospitality excellence as a valued member of our team, dedicated to crafting extraordinary experiences for our cherished members.

Flik Hospitality Group

Salary: $27 - $28 / hour

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job doesn't merely a job but the start of a career where you can flourish.

Job Summary

Embark on a journey of hospitality excellence as a valued member of our team, dedicated to crafting extraordinary experiences for our cherished members.

Join us in creating moments of unparalleled warmth and hospitality, where every detail is thoughtfully orchestrated to exceed the expectations of our discerning members.

Key Responsibilities
  • Welcome members and their guests with genuine warmth, ensuring each encounter is adorned with a heartfelt smile and sustained eye contact, fostering an immediate sense of belonging.
  • Transform arrivals into unforgettable experiences by extending personalized amenities, tailoring each interaction to reflect the unique preferences of our esteemed guests.
  • Seamlessly guide members through the check-in and check-out process, serving as a gracious escort to their final destination, leaving lasting impressions at every turn.
  • Illuminate our site offerings with your comprehensive knowledge of amenities, local attractions, and dining options, enriching each visit with invaluable insights and recommendations.
  • Uphold the highest standards of access management, orchestrating the badge process with meticulous attention to detail, in alignment with our site's esteemed reputation.
  • Coordinate and facilitate essential site equipment repairs and maintenance, ensuring seamless operations and uninterrupted service for our guests.
  • Curate unforgettable meetings and events, orchestrating every detail from audiovisual setups to gourmet catering, while serving as a trusted liaison between clients and vendors, ensuring flawless execution from inception to conclusion.
  • Demonstrate agility and foresight in resolving booking conflicts, offering proactive solutions and engaging with managerial support when necessary, ensuring seamless event coordination.
  • Anticipate and address inquiries with grace and efficiency, responding to a myriad of requests with unwavering attention to detail, exceeding expectations at every turn.
  • Conduct thorough opening and closing walkthroughs, capturing essential details and communicating…
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