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Front Office Lead — Guest Experience & Operations

Job in New York, New York County, New York, 10261, USA
Listing for: Arlo Hotels
Full Time position
Listed on 2026-10-18
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Front Desk, Guest Services, Hospitality & Tourism
Salary/Wage Range or Industry Benchmark: 66000 - 76000 USD Yearly USD 66000.00 76000.00 YEAR
Job Description & How to Apply Below
Location: New York

Arlo Hotels in New York is actively seeking a dynamic Assistant Front Office Manager. You will lead the front desk team, ensure exceptional guest service, and coordinate with other departments to deliver memorable experiences.

The role requires hospitality leadership, hands-on supervision of Lobby Hosts, staff training, shift planning, and performance coaching. Opera experience is preferred. Medical, dental, vision insurance, 401K and tuition reimbursement are among the benefits offered.

We would love to welcome a new Front Office Lead — Guest Experience & Operations to our organisation in New York, NY, United States.

Our organisation is growing, and we are hiring a Front Office Lead — Guest Experience & Operations in New York, NY, United States.

This role is for the Front Office Lead — Guest Experience & Operations role at Arlo Hotels.

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