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Guest Experience Specialist: Front Desk & Night Audit

Job in New York, New York County, New York, 10261, USA
Listing for: M&R Hotel Management
Full Time position
Listed on 2026-10-21
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Front Desk, Guest Services, Hospitality & Tourism
Salary/Wage Range or Industry Benchmark: 25000 - 30000 USD Yearly USD 25000.00 30000.00 YEAR
Job Description & How to Apply Below
Location: New York

M&R Hotel Management is seeking a Guest Service Agent to deliver warm, efficient front desk service at Holiday Inn Times Square, handling check-ins, check-outs, and guest requests with professionalism. You will verify IDs, explain room types and hotel policies, and promote hotel amenities to enhance the guest experience.

This role includes night audit duties, meticulous cash handling, and daily PMS tasks, along with interdepartmental coordination with Housekeeping, Maintenance, and Management.

Are you ready to take on the Guest Experience Specialist:
Front Desk & Night Audit role at M&R Hotel Management?

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Guest Experience Specialist:
Front Desk & Night Audit role at M&R Hotel Management, based in New York, NY, United States.

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