Payroll Coordinator- Agency Admin

Posted Thursday, November 13, 2025 at 5:00 AM

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Family Residences and Essential Enterprises, Inc. (FREE) benefits and proudly supports more than 4,000 individuals with intellectual / developmental disabilities, mental illness and traumatic brain injury. It is the mission of FREE to support people of all abilities reach their full potential and thrive in their communities. FREE provides a diverse array of supports and services including: housing; recovery services; transition to work;

employment; day, community and family services; respite; crisis services; education and after school support; specialty health services; and advocacy.

The Payroll Coordinator is responsible for administering and maintaining the payroll system and timekeeping platform to ensure accurate and timely payroll processing, including bi-weekly and off-cycle payrolls. This role reviews and resolves timesheet discrepancies, monitors payroll exceptions, and prepares required payroll, retirement, and audit reports. The position serves as the primary point of contact for payroll-related inquiries, supports internal and external audits, manages 401(k) retirement file submissions, and contributes to process improvement initiatives, including automation and documentation of payroll procedures.

• Administers and maintains the timekeeping platform, including analyzing employee timesheet punches and resolving discrepancies to ensure timely and accurate reporting.
• Administers and maintains the Dayforce payroll system, ensuring accuracy of payroll data.
• Reviews exempt shortfall each pay period and makes necessary adjustments.
• Monitors and assists with resolving payroll exceptions in TRI and FREE payroll.
• Assists in accurately and promptly processing bi-weekly employee payroll as well as off-cycle payrolls.
• Compiles and submits monthly or quarterly payroll reports as required.
• Analyzes and compiles payroll reports identifying trends and issues needing resolution.
• Completes Dayforce retirement files for TRI and FREE each pay period.
• Completes submissions for retirement files by designated due dates.
• Completes census submissions to applicable state/federal agencies as needed.
• Collaborates with Payroll Supervisor to improve and update payroll processes and procedures.
• Serves as the primary point of contact for employees regarding payroll related questions and providing prompt and professional support.
• Assists with internal payroll audits as needed.
• Reviews and processes mileage reimbursement requests.
• Reviews and enters garnishment notices into the payroll system.
• Reviews and processes payroll correction request forms.
• Creates and manages yearly payroll folders.
• Coordinates the workers compensation audits for all applicable entities.
• Serves as the primary point of contact for the agency’s 401k retirement plan audit
• Serves as secondary point of contact for payroll processing
• Assists with yearend activities and prepare related reports as needed.
• Provides assistance to the finance team with additional tasks and projects as required
• Serves as the lead in automating current manual processes
• Helps document procedures for payroll processes.
• Assists employees with payroll related questions.
• Ensures that all required documentation (paper and electronic) is completed /processed appropriately, in a timely manner, and meets quality and compliance thresholds.
• Performs other duties as assigned.

• Always communicates in a respectful manner with all people including the people we support, supervisors, other valued team members, and members of the community.
• Complies fully with FREE’s confidentiality policies by holding in strictest confidence all information pertaining to members, residents, the people we support and their families, clients, providers, contractors, and employees.
• Meets all safety training requirements; adheres to all safety policies and reports any and all unsafe conditions; takes measures to prevent accidents and/or eliminate conditions that pose a safety or…