Global HR Operations Leader

Location: New York

Who We Are:

We are a newly independent wealth management firm, with approximately $500 million in revenue, recently carved out from a larger parent company and acquired by a leading private equity sponsor. With a strong foundation of client relationships, acquisitions, and growth potential, we are in the process of standing up new systems, processes, and controls to support our next phase of expansion.

This is a unique opportunity to help shape the tax infrastructure of a high-growth platform from the ground up.

Summary:

The HR Operations & Services Leader is a pivotal role that blends strategic leadership with hands‑on execution. This position ensures the seamless delivery of global HR services and leads the design, implementation, and ongoing optimization of HR systems — most notably the company’s new Workday platform. The role strengthens operational excellence across payroll, benefits, data integrity, HR services, and compensation, while shaping the company’s digital HR infrastructure.

Reporting to the Chief People Officer, this leader serves as a critical link between HR, IT, Finance, and business stakeholders to ensure HR technology, workflows, and service delivery models align with organizational needs and support data‑driven decision‑making.

The ideal candidate brings a balanced mindset — capable of setting strategy while rolling up their sleeves to execute — along with deep operational expertise and experience leading Workday or other enterprise HRIS implementations in global, fast‑paced environments.

This role is open to remote work

What You’ll Do:

Drive HCM Implementation, Optimization & Governance

• Lead the full lifecycle of Workday implementation and ongoing optimization, from design and configuration through testing, deployment, and continuous improvement.
• Serve as the Workday subject matter expert and hands‑on owner of system architecture, configuration, data migration, integrations, and enhancements.
• Build and maintain strong governance practices, including change management, release management, security roles, data quality, and documentation standards.
• Use Workday to modernize and simplify HR operations—improving workflows, increasing self‑service adoption, and elevating the employee and manager experience.
• Identify manual processes ripe for automation and deploy solutions that improve efficiency and reduce operational risk.
• Partner with HR, IT, Finance, and business leaders to ensure system design supports operational needs, compliance requirements, and future organizational growth.
• Oversee and optimize core Workday modules—including HCM, Absence, Benefits, Compensation, Talent, Payroll, and Integrations—to ensure they meet evolving global needs.

Strengthen Global HR Operations & Service Delivery

• Build and scale global HR service delivery models, ensuring consistency, compliance, and high‑quality support.
• Oversee core HR administration processes, including onboarding/offboarding, data management, employee lifecycle transactions, and case/ticket management.
• Lead process design for an integrated organization and continuous improvement initiatives aligned with business needs and regulatory requirements.

Oversee Global Compensation & Total Rewards Operations

• Manage the operational side of global compensation, including pay structures, salary ranges, benchmarking, and data integrity within Workday.
• Partner with Total Rewards to support compensation cycles, reviews, and governance.

Lead Global Payroll & Benefits Operations

• Oversee end‑to‑end global payroll and benefits operations across the USA, Canada, and the UK, ensuring accuracy, compliance, strong controls, and seamless coordination with Finance.
• Ensure strong vendor management, compliance, and accurate, timely payroll delivery.

Build, Lead & Develop a High‑Performing Global Team

• Lead a team responsible for HR systems, HR services, and HR operations across multiple countries.
• Coach and mentor team members, instilling accountability, collaboration, and continuous improvement.

What You’ll Need:

• Bachelor's degree in HR, Business, or related field (Master’s preferred).
• 10+ years of progressive HR operations experience, with at least 5 years leading global…