Strategic People Partner

Join to apply for the People Partner Manager role at Trustly.

$/yr - $/yr

At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide.

Our Ambition:
To build the world’s most disruptive payment network and redefine what the payment experience should feel like.

Trustly is a global team of innovators, collaborators, and doers. If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high‑growth environment, join us and be part of a team that’s transforming the way the world pays.

As a key contributor on the People Team, the People Partner Manager (HRBP) will serve as the primary People Partner contact for the North America team, providing dedicated strategic consultation to two global, US‑based executives whose organizations span multiple regions. You will drive our core talent management strategies across the global team as we continue to scale.

Areas of focus: organisational development, employee engagement, performance management, leadership development, career planning, strategic capability building, talent analytics, and more. This is a hybrid role that requires three days a week in the office.

On the People Team, we help achieve the business goals of Trustly by creating a workplace culture where every employee feels valued, supported, and empowered to do their best work. Our mission is to attract, develop, and retain top talent while fostering a diverse and inclusive environment where everyone can thrive. We look for people who are excellent communicators, display empathy for others, and are passionate problem solvers.

• Act as the primary People Partner for the AMER region, owning employee relations, HR policy guidance, and compliance while ensuring full alignment with global People strategy
• Drive organisational development across AMER – improving structures, ways of working, and manager capabilities to support scalable, high‑performing teams
• Partner with Talent, Total Rewards, and global People Enablement to implement and improve key people programs (performance management, development, feedback, engagement, succession)
• Strengthen tools, processes, and training that enable managers to set goals, develop talent, assess performance, and drive accountability
• Lead and support talent reviews, development planning, and succession processes, ensuring consistency and clear decision‑making
• Provide hands‑on coaching to AMER leaders on org design, change management, talent planning, and complex people topics
• Communicate new and updated people programs, policies, and processes clearly across the region
• Manage employee relations issues and investigations with sound judgment and alignment to global standards
• Model strong execution, clear communication, and constructive collaboration to foster a culture of ownership and operational excellence

• 8+ years in the People /HR world, with at least 3+ years supporting executive leaders;
  Tech industry preferred
• Proven experience in organisations that have undergone significant growth, change, and/or international expansion preferred
• Solid experience in people/HR policies & procedures – a track record of prioritising, defining, developing, and rolling out scalable HR solutions that meet business needs
• Strong project management, stakeholder, and cross‑functional collaboration skills; excellent written, verbal, and visual communication with meticulous attention to detail
• Passionate about scaling equitable and inclusive processes and programmes
• Solid knowledge of the tech environment and understanding of the competitive landscape and trends in talent management
• Proven track record of taking end‑to‑end ownership and driving results; demonstrated ability to manage multiple projects or programmes – work prioritisation, planning, and coordination across teams
• Ability to build relationships and creatively solve…