HR Coordinator, Office of Facilities Operations and Emergency Response

HR Coordinator, Office of Facilities Operations and Emergency Response (Multiple Vacancies)

POSITION DETAILS

The City University of New York’s (CUNY) department of Facilities Planning, Construction and Management (FPCM) is seeking four (4) Human Resources Coordinators to support the Office of Facilities Operation and Emergency Response. The newly envisioned shared facilities services model will operate through university’s four regional maintenance hubs, supported by the business and administration teams operating from the facilities central office. The strategic goal of the shared facilities services is to ensure a standardized professional level of facility operations and centralized oversight for the maintenance and upkeep of CUNY’s portfolio of 300 buildings and 26M square feet of educational facilities.

Reporting to the Human Resources Operations Manager, the HR Coordinators play a critical role in supporting HR operations. They are responsible for a range of employee services, including responding to inquiries, ensuring compliance with CUNY policies, and managing processes related to benefits, payroll, and time and leave for FPCM staff. As the first point of contact for HR‑related matters, the coordinators provide frontline support and expertly triage employee issues to ensure seamless resolution.

Responsibilities include but are not limited to the following:

• Assist in the full cycle onboarding process, including reviewing new hire documentation for compliance with CUNY policies, state and federal employment laws, initiating background checks, conducting orientation sessions, and providing benefits information.
• Support daily HR benefits operations for skilled trades staff, including processing health insurance, commuter benefits, tuition waivers, and pension plans.
• Assist with processing personnel transactions across HRIS, payroll, benefits, timekeeping and other relevant systems.
• Assist with processing payroll documents for new and current employees to include personnel change forms, tax, and direct deposit forms. Respond to payroll inquiries and act as a liaison to university payroll.
• Create and maintain audit reports for submission to Central Office.
• Monitor and maintain time and leave systems; prepare reports on balances and usage for fiscal year‑end review.
• Respond to employment verification requests and prepare related documentation.
• Generate weekly, monthly, quarterly, and annual reports on timekeeping and HR metrics.
• Assist with updating the HR website to maintain communication and inform the community on upcoming events.
• Assist with special projects and related duties as assigned.

NOTE: Until further notice, this position is eligible for a hybrid work schedule.

QUALIFICATIONS

Minimum Qualifications

Bachelor’s Degree required.

Preferred Qualifications

• At least six months of prior experience in a payroll or HR office strongly preferred.
• Experience using HRIS platforms such as People Soft, Workday, NYS/NYC payroll Systems, ADP, or Kronos.
• Prior experience in a public higher education institution such as CUNY processing payroll for city and state payroll employees.
• Strong written and verbal communication skills with attention to accuracy and confidentiality.
• Proven ability to work independently and manage multiple priorities while meeting strict deadlines.
• Strong organizational skills, detail‑oriented, and ability to multi‑task in a fast‑paced environment.
• Strong critical thinking and problem‑solving skills with a proactive, solution‑oriented approach.
• Proficiency in Microsoft Office Suite (e.g. Word, Excel, Access, Outlook, and Teams).

CUNY TITLE OVERVIEW

Provides information and services to the College community to support the Human Resources function.

• Prepares and executes various personnel transactions involving employee recordkeeping, processing of new hires, pay administration, and recruiting
• Maintains an understanding of policies, procedures, regulations, and collective bargaining agreements relevant to human resources
• Organizes and processes employee information; develops and maintains reports and queries; assures data accuracy and completeness
• Responds to requests for information; troubleshoots…