Human Resources Systems Analyst

Municipal Credit Union provided pay range

This range is provided by Municipal Credit Union. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$77,900.00/yr - $95,000.00/yr

At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.

To help hard‑working New Yorkers build better tomorrows

Be New York's most loved financial institution by helping our members build their best financial futures

The HR Systems Analyst is responsible for supporting, maintaining, and optimizing Human Resources Information Systems (HRIS) and related applications. This role ensures HR technology platforms effectively support organizational needs, data accuracy, compliance requirements, and user experience. The HR Systems Analyst partners with HR, Payroll, IT, and business leaders to implement system enhancements, troubleshoot issues, and provide data insights that drive business decisions.

• Serve as the primary administrator for ADP WFN (Workforce Now) and other HR systems, ensuring functionality, security, and user access is properly maintained.
• Troubleshoot system issues and coordinate resolution with internal stakeholders and external vendors.
• Support system upgrades, patches, and testing activities.
• Maintain data integrity across HR systems by running audits, correcting errors, and implementing data quality controls.
• Develop, generate, and analyze recurring and ad hoc HR reports and dashboards (e.g., headcount, turnover, compensation, compliance).
• Partner with HR leadership to provide workforce analytics and actionable insights.
• Collaborate with HR and cross-functional teams to assess needs, identify opportunities, and implement process improvements enabled by technology.
• Participate in HR system implementations, integrations, and enhancement projects, including gathering requirements, testing, training, and rollout support.
• Document processes, procedures, and system configurations to ensure consistency and compliance.
• Provide end‑user support, troubleshooting, and guidance for HR staff and employees.
• Create and deliver training materials, job aids, and system documentation.
• Ensure HR systems are configured to support compliance with federal, state, and local employment laws.
• Maintain system security protocols and protect sensitive employee information in accordance with data privacy requirements.

• 3‑5 years of progressive experience in HR operations, with a strong emphasis on data analysis and reporting, service delivery and leave of absence management.
• Ability to perform in a high‑volume environment and meet deadlines while maintaining exceptional attention to detail.
• Strong analytical and reporting skills with the ability to interpret data and present findings.
• Strong knowledge of HR processes, including payroll, benefits, recruiting, performance management, and compliance.
• Proficiency in HRIS systems (ADP Workforce Now, required).
• Advanced Excel skills.
• Experience with reporting tools (e.g., SQL, Tableau, Power BI) highly preferred.
• Demonstrated ability to multitask and pivot quickly between tasks in a fast‑paced environment.
• High level of attention to detail and accuracy.
• Excellent communication (written and verbal) and interpersonal skills.
• Excellent problem‑solving skills.
• Financial services industry experience is a plus, but not required.
• Technologically proficient.
• Ability to manage confidential information with integrity.

• Results – We are passionate about winning.
• Agility – We proactively anticipate, respond and pivot to ensure MCU wins.
• Integrity – We operate with the highest ethical standards and highest degree of honesty.
• Belonging – We cultivate a culture of inclusion…