Senior Manager Insights

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Four Leaf's ultimate goal is to provide the best-in-class member and employee experience, and it all begins with two things: hiring incredible people and giving them a great place to work.

Maintaining data integrity and employee confidentiality, the Sr. Manager Employee Insights is responsible for the strategic design, development, and execution of impactful enterprise-wide employee insight initiatives that support our organizational strategy and business objectives. They oversee and lead the Employee Insights team to maintain a constant pulse on employee sentiment through collecting feedback and data analysis. They generate awareness and education through employee insight touchpoints and programs, and lead data-based action planning to yield measurable results.

• Survey Strategy and Design
  • Lead, manage, and optimize the design, development, and implementation of employee survey strategy and large-scale surveys including but not limited to:
    • Broad organizational survey strategy
    • Employee Engagement Surveys
    • Pulse Surveys (Employee Engagement, DEI, and similar)
    • Supplemental Surveys as needed (based on employee sentiment)
    • Maintain an accurate data infrastructure by ensuring demographics and reporting will be represented to provide the most useful and precise data.
• Survey Analysis and Insights
  • Lead and manage the analysis of employee feedback collected through our surveys.
  • Conduct an objective, end-to-end analysis organizing the compilation of data and analysis of employee feedback to uncover current state, top pain points, and track trends over time related to the employee experience.
  • Lead the coordination and evaluation of alternative employee performance data analysis such as annual reviews, Employee Engagement, GPTW, supplemental surveys and similar surveys.
• Results Delivery and Storytelling
  • Deliver and present survey results.
  • The Sr. Manager Employee Insights is responsible for the timely communication and presentation of the employee story created from data within all surveys to ensure a full understanding and impact on the organizational strategy.
  • Turns data into easy-to-understand visuals that tell a story, making complex ideas simple so leaders can act on them.
• Human Performance Improvement Initiatives
  • Lead and manage Human Performance Improvement Survey initiatives.
  • Work closely with OD, HR, LD leadership and other internal partners to address findings.
  • Collaborate and share best practices with leaders across the credit union who are responsible for understanding results and creating team action plans.
  • Highlight themes that are instrumental in creating meaningful action to positively impact EX.
  • Collaborate with management and other stakeholders on the implementation and success of such initiatives.
  • Follow up with key stakeholders to ensure action plan implementation.
  • Measure impact of actions through follow up data analysis.
• Education and Awareness
  • Provide ongoing awareness and education of Employee Insights best practices for management and people leaders.
  • Create programs and initiatives which reach management and individual contributors.
  • Educate new managers and leaders on our Employee Insights strategy, creating a foundational understanding of expectations.
• Continuous Improvement and Industry Awareness
  • Maintain a keen understanding of engagement trends, developments, and best practices within the employee survey and analysis space, and within the Credit Union space.
  • Frequently review and assess survey strategy and programs to ensure optimal results.

• Bachelor's Degree. Master's Degree Preferred. Field of Study:
  Industrial/Organizational Psychology, Data Analytics, Organizational Behavior, or Social Science Research, Human Resources, Learning & Development.
• 7 years of experience.
• Experience with survey design and survey platforms.
• Certifications:
  
  Data Analytics, Human Performance Improvement.

The estimated salary for this role is $103,846 to $124,616 annually. (Four Leaf Federal Credit Union provides a range…