Talent Management Program Lead, Americas

Talent Management Program Lead, Americas

Hartford, CT | Stamford, CT | NYC, NY, Exton, PA

As a key member of the Talent Management team, the Talent Management Program Lead will own, design, and deliver high-impact development programs that build the skills, capabilities, and career pathways for our organization’s talent. This includes early-career and internal development cohorts as well as responsibility for broader talent-management touchpoints like new hire orientation and onboarding.

The role combines program ownership, stakeholder partnership, skills-based talent strategy, and flawless operational execution to ensure that participants in these programs are ready to step into business-critical roles and that we build and maintain a strong pipeline of talent. Requiring a strategic mindset to operate on projects that align with broader HR and talent objectives while also providing clear direction to HR professionals involved in program execution is key.

What will your essential responsibilities include?

• Program Design, Delivery & Management
  :
  Develop, launch and maintain structured development programs (both internal and external) with clearly defined learning journeys, skill-development milestones, mentorship & coaching, and assessment points. Ensure these programs align with organizational skill frameworks and best practices.
• Oversee all Phases of Program Lifecycle
  :
  Collaborate with Talent Acquisition to plan recruitment and selection strategies, manage onboarding, monitor participant progress, oversee course completion, facilitate role transitions and offboard participants.
• Measurement and Continuous Improvement
  :
  Embed key metrics and KPIs to evaluate program success using participant feedback, skills attainment, and role readiness to identify gaps and opportunities for enhancement. Your insights will inform strategic decisions and improve program outcomes.
• Own End to End Program Specifics
  :
  Maintain all program communications, budgets and vendor relationships (if applicable), ensuring high engagement and quality of experience for all program participants.
• Contribute to the New Hire Experience
  :
  Deliver new hire orientation and leadership connection sessions, ensuring a consistent and excellent onboarding experience that accelerates technical proficiency and cultural integration.
• Enhance Technical Onboarding Journey
  :
  Collaborate with HRBPs, global colleagues, and business leaders to design and implement an improved technical onboarding process. Your expertise ensures new hires develop essential skills needed for faster proficiency in their new roles, supporting a future-ready workforce.
• Build a Future-Ready Workforce
  :
  Serve as strategic partner in our organization’s skills-based talent management framework. Define role skills, identify gaps, and work with learning & development teams and business leaders to close gaps, ensuring our talent pipeline aligns with organizational priorities.
• Data & Analytics
  :
  Establish and monitor metrics, feedback, and analysis to evaluate program effectiveness, identify areas for improvement, and present outcomes to leadership.

We’re looking for someone who has these abilities and skills:

• Demonstrated experience (or strong transferable skills) in program & project management, capable of managing multiple concurrent cohorts/programs, timelines, budgets, stakeholder groups, and deliverables with substantial execution discipline and operational excellence.
• Deep familiarity with skills-based talent mindset in mapping role skills, tracking development against skills frameworks, and measuring outcomes in terms of capability readiness rather than purely tenure or training hours.
• Proven experience working with cross-functional stakeholders (HR, business units, training, Talent Acquisition) and delivering in a business-facing environment.
• Ability to build sustainable relationships with business unit leaders, hiring managers, HR/Talent Acquisition. Influences without direct authority; translates business needs into program design.
• Excellent communication and facilitation skills, capable of engaging participants across all levels – from early…