Benefits Manager

Sr. Associate @ GQR - Placing HR, Total Rewards & HRIS talent at the world’s leading companies

Responsible for planning, developing, implementing, and administering Global benefits plans and programs as well as Global policies and procedures for various employee benefit programs, including but not limited to life, health, and disability insurance, pension plans, well-being, and related retirement programs. Ensures compliance with all Global legal requirements of various employee benefits programs and prepares and files required legal reports. Works with vendors to develop, administer, and/or evaluate programs.

ESSENTIAL JOB FUNCTIONS:

• Administer Global employee benefits programs such as retirement plans; medical, dental, vision plans; life insurance plans; temporary disability programs; and wellness programs.
• Serve as the primary global benefits contact, frequently interacting with Partners, Chiefs, Associates, and Business Services Professionals (BSP).
• Act as a team lead to the Benefits Specialists, providing guidance, mentorship, and performance feedback. Guide and support the performance and development of members of the benefits team.
• Offer backup support and coverage for the Associate Director of Global Benefits as needed.
• Develop and implement best practices to enhance the overall efficiency and effectiveness of benefit programs and processes.
• Collaborate with cross-functional teams and external vendors to ensure seamless benefit operations globally.
• Evaluate and compare existing company benefits with those of other employers by analyzing other plans, surveys, and other sources of information. Participate in industry surveys. Analyze results of surveys and develop specific recommendations for review by management.
• Manage a high volume of daily inquiries and requests, delivering a customer-focused experience to all stakeholders. Handle benefits inquiries and complaints to ensure quick, equitable, courteous resolution. Maintain contact by phone or mail, with insurance companies, employees, and beneficiaries to facilitate.
• Expedites delivery of benefits by establishing and maintaining working relationships with benefit providers.
• Contributes to team’s goals.

• Lead the strategic design and implementation of firmwide wellness and well-being initiatives, focusing on physical, mental, and emotional health for all employees.
• Collaborate with cross-functional partners (e.g., HR, Talent Development) to tailor programs that align with firm values and address diverse employee needs.
• Develop metrics and reporting to monitor, evaluate, and continually refine the effectiveness of wellness programs, ensuring measurable impact.
• Organize and facilitate engaging workshops, seminars, and events that promote healthy behaviors, work-life balance, and stress management.
• Produce quarterly newsletters and other communications to keep employees informed about available resources and upcoming wellness activities.
• Serve as the primary point of contact for external wellness vendors and third-party providers, negotiating contracts and monitoring service delivery.
• Champion a culture of well-being by actively promoting firm-led awareness campaigns, mental health resources, and preventative health strategies.
• Develop specifications for new plans or modify existing plans to maintain a competitive position in the labor market, and obtain uniform benefits package for all locations, where possible.
• Recommend classes of eligible employees for new or modified plans. Develop census data and work with consultants for quotations. Evaluate quotation and make recommendations to management. Develop company cost information for new plans and make recommendations to management.
• Install approved new plans or changes to existing plans by preparing announcement materials, plan summary documents and other media for communicating plans to employees. Conduct employee meetings and arrange for enrollment. Advise and counsel management and employees on existing benefits.

• Prepare with legal consultation, benefits documentation, such as original and amended plan texts, benefit agreements…