Operations Manager

Office Operations & People Manager

Location: Brooklyn, NY
Position Type: Full-Time
Schedule: Monday through Friday, Standard Business Hours
Compensation: Based on Experience

We are seeking a senior, hands‑on Office Operations & People Manager to take ownership of day‑to‑day office operations while supporting people operations, HR administration, and recruiting coordination. This is a high‑impact role that works closely with leadership to ensure execution, accountability, and operational excellence across the organization.

This is not a clerical or passive role. The ideal candidate leads by doing—someone comfortable rolling up their sleeves, stepping into gaps, and ensuring work is completed accurately and on time. You will serve as a central operator across office functions, people processes, and internal workflows.

• Own daily office operations, administrative workflows, and internal processes
• Serve as the central coordination point across departments
• Support and improve onboarding, scheduling, and internal communications
• Identify inefficiencies, implement process improvements, and drive consistent follow‑through
• Coordinate with recruiting teams to support hiring efforts
• Support HR administration, employee documentation, and internal tracking systems
• Assist with onboarding, offboarding, and ongoing people operations
• Partner closely with leadership to manage priorities, deadlines, and cross‑functional handoffs
• Help foster a professional, organized, and accountable office environment

• Strong operator mindset with demonstrated leadership ability
• Highly organized, detail‑oriented, and execution‑focused
• Comfortable managing multiple departments and competing priorities
• Excellent communication skills with strong follow‑through
• Experience in office operations, people operations, HR support, or recruiting coordination
• Background in healthcare, ABA, homecare, or other service‑based organizations strongly preferred
• Thrives in fast‑paced, growing environments where ownership and initiative are essential

This position offers significant responsibility and visibility, with the opportunity to help scale systems, people, and processes as the organization grows. The right candidate will play a key role in building structure, improving execution, and supporting long‑term organizational success.