Human Resources Administrative Assistant

Location: New York, NY

Pay: $26.50/hour

Schedule: Monday–Friday || 7:30 AM–4:00 PM OR 8:00 AM–4:30 PM EST

Contract: 4+ months (strong chance of extension/FTE)

Work Model: Hybrid

We’re hiring an HR Administrative Assistant to support a high-volume HR and Benefits service environment for a large energy company.

• Handle a high volume of HR and Benefits inquiries across multiple channels (phone, service requests, in‑person, virtual)
• Create detailed case logs and track requests using HR systems
• Process HR and benefits transactions using multiple software tools
• Provide excellent customer service to internal and external stakeholders
• Maintain strict confidentiality and ethical standards
• Communicate clearly and professionally, both written and verbal

• High school diploma or GED
• Background in customer service, call center, HR, or medical billing preferred
• Strong organizational and time‑management skills
• Proficiency in Mellon Office (Word, Excel, Outlook, PowerPoint)
• Ability to multitask and adapt to changing priorities
• Knowledge of HR policies or employee benefits is a plus
• Nice to Have: Call center experience
• Soft Skills That Matter: Strong written and verbal communication, team‑oriented mindset, positive attitude, and willingness to go above and beyond