Director of Human Resources

Description

BCHN is seeking a dynamic and strategic leader to serve as our Director of Human Resources. In this pivotal role, you will lead the development and implementation of HR strategies and best practices across talent acquisition, employee relations, professional development, employee engagement, compensation, benefits, and performance management. The Director of Human Resources serves as a trusted advisor to leadership, ensuring that HR initiatives are aligned with the organization's mission, values, and long-term organizational objectives.

Reporting directly to the Chief Executive Officer (CEO), the Director of Human Resources collaborates closely with the CEO, CFO, and other members of the Executive Leadership Team to address the organization's evolving workforce needs, strengthen organizational culture, ensure compliance with applicable employment laws and regulations, and support BCHN's long-term success.

Bronx Community Health Network (BCHN) was founded in 1996 to ensure that low-income and medically underserved residents of the Bronx have access to high-quality and comprehensive healthcare services. BCHN is a not-for-profit, community-based organization and Federally Qualified Health Center. The organization provides a wide range of comprehensive, coordinated primary medical, oral, and mental health care and related diagnostic, pharmacy, social support, and enabling services for medically underserved/uninsured residents.

BCHN’s mission is to improve the health of people and families in the Bronx; provide access to affordable, quality health care, especially for uninsured people; promote disease prevention, early treatment and healthful lifestyles; and obtain financial and other resources for programs and services. BCHN’s service area includes the entire borough of the Bronx, including all 25 zip codes. Within this area, Health Center sites focus on the low-income and underserved populations.

As a member of the Executive Leadership Team, the Director of Human Resources provides strategic direction and oversight for all human resources functions, ensuring that workforce initiatives align with BCHN's mission, values, and strategic objectives.

• Develop and execute Human Resources strategies that support the organization’s healthcare mission, community values, and long-term goals.
• Lead organizational planning around workforce shortages, credentialing requirements, and volunteer programs common in nonprofit healthcare environments.
• Partner with leadership to address staffing needs, especially in clinical and support service areas.
• Oversee recruitment strategies that attract mission-aligned clinical providers, care teams, and administrative talent.
• Establish strong partnerships with nursing schools, medical programs, and community job pipelines.
• Drive retention initiatives for high-demand healthcare roles and reduce turnover in patient-facing positions.
• Promote a culture grounded in compassion, equity, patient-centered care, and nonprofit values.
• Support managers in resolving complex employee relations issues with sensitivity and confidentiality.
• Oversee employee engagement programs, recognition initiatives, and wellness strategies to prevent burnout among healthcare staff.
• Manage training programs that support compliance, continuing education, and professional development for clinical and non-clinical staff.
• Support credentialing, certification tracking, and licensure compliance for positions requiring certification.
• Oversee compensation strategies mindful of nonprofit budget constraints while ensuring equity and competitiveness.
• Manage employee benefit offerings that support the emotional, physical, and financial well-being of staff,…