Director of Training and Professional Development

About the Agency:

The Department of Housing Preservation and Development (HPD) oversees housing standards across all 3.7 million homes in New York City.

As the nation’s largest municipal housing agency, HPD is responsible for building and preserving affordable housing, protecting tenants from harassment and displacement, and holding landlords accountable across the five boroughs. Under Commissioner Dina Levy and the Mamdani Administration, HPD is pursuing an ambitious housing agenda focused on the needs of New York’s tenants. With a broad set of tools including standards enforcement, tenant resources, and the creation of new affordable housing, HPD is committed to making New York City a more affordable place for renters and homeowners alike.

Your Team:

The Division of Human Resources, led by the Assistant Commissioner of HR for the Department of Housing Preservation and Development, works closely with all offices to achieve the agency’s mission. The Division of Human Resources includes the following operational areas:

• Talent Acquisitions
• Civil Service Management
• Payroll
• Timekeeping
• Benefits
• Operations
• Training
• Employee Relations
• Workforce Strategy and Policy Development

Your Impact:

The Training and Professional Development team within the Human Resources Division of the NYC Department of Housing Preservation and Development (HPD) is committed to supporting the professional development and career advancement of HPD employees at all organizational levels, with a focus on employee retention. We provide comprehensive learning, training, and development opportunities agency-wide, and work closely with our business partners to customize and develop trainings that address the specific needs of their divisions.

The team also serves as a resource for external training and professional development programs. To support the agency’s ongoing retention goals, we take an employee-centered approach by overseeing initiatives aligned with the Agency’s retention initiatives and other programs that promote employee engagement and development.

Your Role:

We are seeking a highly motivated and experienced individual to join our team as the Director of Training and Professional Development. In this role, you will be responsible for designing, developing, and implementing various talent initiatives and programs aimed at fostering employee growth, engagement, and retention. You will also work closely with business partners to identify training needs and develop customized learning programs that address division-specific priorities and objectives.

Your Responsibilities:

• Collaborate with senior management to determine organizational development and training strategy with a focus on retention.
• Partner with Offices/Divisions to assess needs and manage the implementation of programs to achieve specific objectives, including talent development, performance management, and employee engagement, with a clear emphasis on retention strategies.
• Develop materials for in-house training to support Agency needs, incorporating elements that promote employee retention and long-term career satisfaction.
• Coordinate and deliver required and mandated training programs for agency employees, as well as other training identified as necessary to support agency needs
• Design program curriculum, digital and traditional medium materials with a goal of enhancing employee engagement and alignment with HPD’s mission.
• Cultivate and manage training vendor relationships, including logistics and content development, ensuring alignment with the organizational goals..
• Develop and implement strategies/curriculum to train managers in coaching, mentoring, and developing employees.
• Provide oversight and strategic direction on learning technologies serving as the point…